5700 upgrade from R2432P05 to R2432P06

[slesru]

Hello! Release notes says ISSU is possible https://support.hpe.com/hpsc/doc/public/display?docId=a00050608en_us Table 3 ISSU compatibility list Current version Earlierversion Compatibility 5700-CMW710-R 2432P06 5700-CMW710-R 2432P05 Yes Cli says it it not! display version comp-matrix file ipe flash:/5700-CMW710-R2432P06.ipe Verifying the file flash:/5700-CMW710-R2432P06.ipe on slot 2............Done. Boot image: 5700-cmw710-boot-r2432p06.bin Version: 7.1.045 System image: 5700-cmw710-system-r2432p06.bin Version: 7.1.045-Release 2432P06 Version compatibility list: 7.1.045-Feature 2426 7.1.045-Feature 2427 7.1.045-Feature 2428 7.1.045-Feature 2429 7.1.045-Feature 2430 7.1.045-Feature 2431 7.1.045-Release 2416 7.1.045-Release 2418P01 7.1.045-Release 2418P06 7.1.045-Release 2422 7.1.045-Release 2422P01 7.1.045-Release 2422P02 7.1.045-Release 2423 7.1.045-Release 2432P01 7.1.045-Release 2432P02 7.1.045-Release 2432P03 7.1.045-Release 2432P06 Version dependency boot list: 7.1.045 Slot Upgrade Way 1 Reboot 2 Reboot Should I trust release notes or cli? Thank you!

[parnassus]

If the command's output is really:

display version comp-matrix file ipe flash:/5700-CMW710-R2432P06.ipe

Verifying the file flash:/5700-CMW710-R2432P06.ipe on slot 2............Done.

Boot image: 5700-cmw710-boot-r2432p06.bin
	Version:
	7.1.045

System image: 5700-cmw710-system-r2432p06.bin

	Version:
	7.1.045-Release 2432P06
	Version compatibility list:
	7.1.045-Feature 2426
	7.1.045-Feature 2427
	7.1.045-Feature 2428
	7.1.045-Feature 2429
	7.1.045-Feature 2430
	7.1.045-Feature 2431
	7.1.045-Release 2416
	7.1.045-Release 2418P01
	7.1.045-Release 2418P06
	7.1.045-Release 2422
	7.1.045-Release 2422P01
	7.1.045-Release 2422P02
	7.1.045-Release 2423
	7.1.045-Release 2432P01
	7.1.045-Release 2432P02
	7.1.045-Release 2432P03
	7.1.045-Release 2432P06
	Version dependency boot list:
	7.1.045
	Slot	Upgrade Way
	1	Reboot
	2	Reboot

Personally I tend to trust that output instead of a text on a paragraph of cited Release Notes.

[slesru]

Well, it looks strange to me that 2 near minor releases - 05 and 06 are not compatible, while 06 is compatible with 03 and earlier.

In 05 release notes https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00035480en_us&docLocale=en_US Table 3 ISSU compatibility list

Current version Earlierversion Compatibility

5700-CMW 710-R 2432P05 5700-CMW 710-R 2432P03 Yes 05 and 03 are compatible.

So how 05 and 06 can be not?

Contacted HPE support, have no reply for more then 12 hours :-(

I have 24*7 support ;-)

[VoIP-Buddy]

Slesru,

I agree with Parnassus.   Mistakes can be made in the release notes.  Your recourse is to reboot into the new release since the version update is not compatible with ISSU.

Sorry.

Regards,

David

[slesru]

Thank you! Still waiting for 24x7 HPE support :-( They replied I have to wait...

[parnassus]

Don't forge to let us know your findings!

[slesru]

Yes, sure, still waiting for support answer :-(

[VoIP-Buddy]

Slesru,

Can you post your case number so I can look it up and see where it is at?

Thanks!

David

[slesru]

Hello! Case ID: 5338496805

[slesru]

Well, today is month since I contacted HPE support, no solution for my problem, no answer about software issu upgrade... Unfortunately, I'm not who decides here, otherwise I'd never buy HPE products :-)