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01-28-2020 07:35 PM
01-28-2020 07:35 PM
HP JG926A Lifetime Warranty
Hi,
How to claim warranty or RMA this HP JG926A with lifetime warranty it says on the HP Enterprise Support Center?
Please help us on how to?
Thanks!
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01-29-2020 12:54 AM
01-29-2020 12:54 AM
Re: HP JG926A Lifetime Warranty
Hi! first you should register your product (the HPE OfficeConnect 1920 24G PoE+ (370W) Switch with SKU JG926A) on the HPE My Networking Portal (part of HPE Support) here...so first you need to create an account on that portal (select Access and then Create...as Customer/Owner of an HPE Networking product...you're clearly entitled to create a new account if you haven't done it before) and, once you are granted the access, you will be able to register your product and manage it (RMA, etc.).
I'm not an HPE Employee