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EVA4400 lost comms to storage cell

 
bmadhav
Advisor

Re: EVA4400 lost comms to storage cell

Hi

Is this fixed after the firmware upgrade as we are also facing the same issue with EVA4400 with 1TB FATA, but the firmware is 09006000..?

Regards
Bindumadhava.
MattR
Occasional Contributor

Re: EVA4400 lost comms to storage cell

Hi Bindumadhava

Apologies, I should have updated this thread.

I didn't update the firmware in the end. Being a newbie to Fibre Channel, I read that best practise was not to bend the FC cables more that 30 degrees. Looking at the cables linking the controller to the enclosure they were borderline 30 degrees so I untied them to give them some slack.

After a month the problem didn't come back and I finished virtualising all my servers. To this date I haven't had the loss of comms.

Although, I'm beginning to think it was related to a faulty HDD. On both occasions the loss of comms happened immediately after there was a failure in bay 4 of the enclosure. This morning the drive in that bay went into a failed state and I've now replaced it.

Matt