Disk Enclosures
1748214 Members
3257 Online
108759 Solutions
New Discussion юеВ

pb after changing CV 9 hostname

 
bouazzaoui
Frequent Advisor

pb after changing CV 9 hostname

hello,
I installed command view in a standalone windows server using local Admin account and everything runs fine.
on of the local admins change the hostname of the server and add it to a domain and since then we have no access to command view interface ("Insufficient privileges" error message)we add the admin domain account to "HP storage admins Group" but the problem persist.
any idea/document we can use in order to solve this problem?
thanks in advance & regards
R.
3 REPLIES 3
gstonian
Trusted Contributor

Re: pb after changing CV 9 hostname

I would just uninstall and re-install it.

There is no harm in doing this and you won't lose any data.

The EVA's will just be discovered again once you reinstall it.

Regards
bouazzaoui
Frequent Advisor

Re: pb after changing CV 9 hostname

hello,
thanks for your answer
this is the only solution we have...I'll inform my customer to do it
from the EVA release note I found this also:
EVA Release Notes:
Changing the system's hostname
If you change a system's hostname after installing HP Command View EVA, the client applications cannot retrieve data. To enable the client to retrieve data, remove HP Command View EVA and then reinstall it. For instructions on removing and installing HP Command View EVA, see the HP StorageWorks Command View EVA installation guide.
regards.
bouazzaoui
Frequent Advisor

Re: pb after changing CV 9 hostname

pb solved after CV reinstallation