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09-19-2011 02:23 AM
09-19-2011 02:23 AM
EVA4440: Eva NVRAM Uptime invalid
Hi,
since about two weeks controller 2 of our EVA 4400 (XCS 10) logs the following error message:
Eva NVRAM Uptime invalid
Actually this is logged once every second, thus generating a large amount of messages in the controller event log and windows event log. In addition this seems to cause the postgres DB on the command view appliance to consume much CPU load (because of the high amount of messages being logged).
I've already opended a case on this - but if anyone has an idea it would be appreciated!
Thanks
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09-19-2011 02:29 AM
09-19-2011 02:29 AM
Re: EVA4440: Eva NVRAM Uptime invalid
Does it say what the uptime is?
Have you restarted the controller?
Nothing changed 2 weeks ago?
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09-19-2011 02:34 AM
09-19-2011 02:34 AM
Re: EVA4440: Eva NVRAM Uptime invalid
Hi,
CV is 9.4, no change was made (at least I am not aware of any changes except the XCS 10 Upgrade on Aug 19th), haven't tried a restart yet (would rather wait for maintenance in a month...).
I can't see where the uptime is displayed in CV, do you know where to look for this?
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09-19-2011 02:37 AM
09-19-2011 02:37 AM
Re: EVA4440: Eva NVRAM Uptime invalid
I hope you do not see any events like "discarded events" or whatever it's called when there's so many events coming in.
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09-19-2011 02:46 AM
09-19-2011 02:46 AM
Re: EVA4440: Eva NVRAM Uptime invalid
Unfortunately I don't see any information about the uptime, neither in the logfile dump nor in WOCP or CV. I'll wait for the HP techs getting back to me then. Thanks!
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09-26-2011 04:00 AM
09-26-2011 04:00 AM
Re: EVA4440: Eva NVRAM Uptime invalid
HP adviced to reboot and reseat the controllers - unfortunately this only helped for some hours and then the error came back! Regarding to HP the error is not known at the moment...
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09-26-2011 04:34 AM
09-26-2011 04:34 AM
Re: EVA4440: Eva NVRAM Uptime invalid
As in take them out and put them back in?
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09-26-2011 05:51 AM
09-26-2011 05:51 AM
Re: EVA4440: Eva NVRAM Uptime invalid
Yes, exactly! The reboot didn't work anyway...controller didn't came up after the reboot. Then, after the reseat it came up with "Soft diagnostic failure" and only after another reboot everything was fine. At least for some hours...
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09-26-2011 10:33 AM
09-26-2011 10:33 AM
Re: EVA4440: Eva NVRAM Uptime invalid
Wow ok.
Did you hear what NVRAM this is referring to? Is it on something inside the controller?
Is it where the code/firmware is stored?
There is a card on the riser module inside the controller shelf. It holds serial number and WWN and some more stuff. From what I found it doesn't keep uptime but maybe that's just not in my documentation.
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09-27-2011 02:09 AM
09-27-2011 02:09 AM
Re: EVA4440: Eva NVRAM Uptime invalid
HP will send a replacement controller. Once I have replaced the controller I will have a look at it and search for numbers from the logfiles.