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HPE SAP HANA DEVISE - PRO ACTIVE CARE SUPPORT

 
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Occasional Contributor

HPE SAP HANA DEVISE - PRO ACTIVE CARE SUPPORT

Dear Service Provider,

We have sourced HP CS converged system for our SAP implementation. The devices is currently under HPE proactive care support. We are facing serious negligance and mishandling from both HPE and product partner.

Kindly advise the way to reach HPE higher athority so as to get a solution claim.

Kindly let us know how we can escalate this issue with higher athority.

ONYX GROUP OF COMPANIES,

SHARJAH

1 REPLY 1
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Community Manager

Re: HPE SAP HANA DEVISE - PRO ACTIVE CARE SUPPORT

Hi,

I am very sorry to hear about the issues you are facing. I have sent you a private message. Request you to please reply to the private message with the details so that our concerned team can reach out to you.


Thanks,
Parvez_AL
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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