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Re: Problems logging in with firefox

 
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Dennis Handly
Acclaimed Contributor

Problems logging in with firefox

Today I'm having no end of problems trying to login with firefox 12.  This started failing today.

After I time out, I have problems after I type in my password.

 

It seems to be hanging on the page with: http://h30499.www3.hp.com/hpeb/hp_sso/...

 

After fiddling around with reload and other changes, it finally notices that I was authenticated.  :-(

 

IE seems to have some problems but I didn't have to fiddle so long.  ??

4 REPLIES 4
Dennis Handly
Acclaimed Contributor

Re: Problems logging in with firefox

Seems ok yesterday.  Perhaps it had to do with the unannounced downtime later on that night?

Dennis Handly
Acclaimed Contributor

Re: Problems logging in with firefox

It's happening again.  For the first few times, a refresh would go onto the board.  Later it just hung.

Now a refresh worked.

Dennis Handly
Acclaimed Contributor

Re: Problems logging in with firefox

Today it hangs and a refresh doesn't work.

 

I need to go to HPSC and push the Login button and it recognizes that HP Passport was validated.

Then I go back to the EBC forum and push the Login button and finally recognizes that I was already validated.

Dennis Handly
Acclaimed Contributor
Solution

Re: Problems logging in with firefox