Feedback
1748084 Members
5370 Online
108758 Solutions
New Discussion

Passport Login Problem

 
Torsten.
Acclaimed Contributor

Passport Login Problem

Since some days, whenever I want to logon to the forum, I get the login page, type in my credentials and get an empty page (firefox 24) or a page with "bad request".

 

I always need to clear the browser cache before I can login successfully.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
4 REPLIES 4
Dennis Handly
Acclaimed Contributor

Re: Passport Login Problem

This has been reported several times for both firefox and chrome.

I was working fine for several weeks and yesterday I got hit.  Fortunately removing only two cookies fixed it.

http://h30499.www3.hp.com/t5/Community-Feedback-Suggestions/Google-Chrome-cannot-login-to-forums/m-p/6192839

Torsten.
Acclaimed Contributor

Re: Passport Login Problem

It still happens all the time.

 

Firefox 37.0.1 - I click on "Reply", log on and get an empty page. Go back 1 page, clear the cache and cookies, log on again and it works. But this can't be the solution ...


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Dennis Handly
Acclaimed Contributor

Re: Passport Login Problem

>It still happens all the time.

 

Yes, it just happened to me today.  After a long stretch of working.

I continue to just remove selected cookies.

 

>Firefox 37.0.1 - I click on "Reply", log on and

 

(I'm using that version too.  Just found 37.0.2 is available.  Maybe that will fix the broken graphics on tabs.)

 

Why would you even use the forum without logging in?  That's useless for me, if I want to see what is unread.  (Of course it still fails when you login. )-:

 

Dennis Handly
Acclaimed Contributor

Re: Passport Login Problem

Contrary to the announcement last week, I'm still getting hangs on login from firefox 38.0.1.

I still have to remove cookies.

 

On another laptop, I had to remove a whole bunch of cookies to get in after the announcement.  I'll check to see if that still is working.