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12-11-2009 03:24 PM
12-11-2009 03:24 PM
Fax Issues
I'm sending and receiving faxes through our FXS V6100; however, I have intermittent faxes not going through (outbound). Does anyone have fax machines working with no problems? If so, what settings do you have and what type of fax machine? I'm currently using an HP officejet Pro L7680
1. What settings should I have for faxing?
2. What fax machines are compatible with the 3com VCX100 and V6100 gateway?
any help would be greatly appreciated. Thank you!
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12-15-2009 11:13 AM
12-15-2009 11:13 AM
Re: Fax Issues
I had a problem sending faxes to some Brother fax machines. The Brother fax machines had a built in facility for sharing the line with a telephone attached to the fax machine. Here are the ini files from the gateway where out outgoing fax modems are attached and the ini for the gateway to the outside.
;**************
;** Ini File **
;**************
;Board: MP-114 FXS
;Serial Number: 1101699
;Slot Number: 1
;Software Version: 5.00A.045.004
;DSP Software Version: 204IM => 209.20
;Board IP Address: 10.4.32.10
;Board Subnet Mask: 255.255.254.0
;Board Default Gateway: 10.4.33.253
;Ram size: 32M Flash size: 8M
;Num DSPs: 1 Num DSP channels: 4
;Profile: NONE
;-----------------------------------------
EnableSyslog = 1
VXMLFIleName = '
NTPServerIP = 10.4.33.4
NTPServerUTCOffset = -21600
NTPUpdateInterval = 3600
PCMLawSelect = 3
EnableLANWatchdog = 1
LocalOAMIPAddress = 10.4.32.10
RoutingTableHopsCountColumn = 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0
FXSLoopCharacteristicsFilename = 'MP11x-02-1-FXS_16KHZ.dat'
FlashHookPeriod = 800
AdminStateLockControl = 0
ControlDiffServ = 46
IPDiffServ = 46
DIGITMAPPING = 'xx|70S|9x.T|0'
EP_Num_0 = 0
EP_Num_1 = 1
EP_Num_2 = 0
EP_Num_3 = 0
EP_Num_4 = 0
IdlePCMPattern = 255
EnableSilenceCompression = 1
BrokenConnectionEventTimeout = 3
CallerIDTransportType = 1
FaxRelayRedundancyDepth = 2
FaxModemBypassCoderType = 1
BasicRTPPacketInterval = 3
CNGDetectorMode = 2
EnableStandardSIDPayloadType = 1
FarEndDisconnectSilenceMethod = 2
FarEndDisconnectSilencePeriod = 120
CallProgressTonesFilename = 'CALL_PROGRESS_FXS_NO_HOLD_US.dat'
UseRProductName = 'V7111 ANALOG FXS'
LogoFileName = '3Com_pbsm.gif'
LogoWidth = '96'
WebLogoText = '3Com'
UseProductName = 1
ENABLECALLERID = 1
MAXDIGITS = 16
ISSPECIALDIGITS = 1
REGISTRATIONTIME = 3600
USERADLOG = 1
DISCONNECTONBUSYTONE = 0
ISPROXYUSED = 1
ISREGISTERNEEDED = 1
ROUTEMODEIP2TEL = 1
ENABLECURRENTDISCONNECT = 0
ENABLEREVERSALPOLARITY = 0
SECURECALLSFROMIP = 0
ENABLEBUSYOUT = 0
RADDEBLEVEL = 2
CDRREPORTLEVEL = 1
MAXACTIVECALLS = 8
REGRETTIME = 0
RADLOGOUTPUT = 1
GWDEBUGLEVEL = 6
ENABLEPROXYKEEPALIVE = 1
ENABLEEARLYMEDIA = 1
PROXYNAME = '10.4.32.22'
SIPGATEWAYNAME = '10.4.32.10'
USERNAME = 'VCX-V7111'
PASSWORD = '1234'
ENABLESILENCEDISCONNECT = 0
DEFAULTRELEASECAUSE = 34
PROGRESSINDICATOR2IP = 0
ISFALLBACKUSED = 1
ALWAYSSENDTOPROXY = 1
ISPROXYHOTSWAP = 1
PROXYREDUNDANCYMODE = 1
FILTERCALLS2IP = 0
ALTROUTINGTEL2IPENABLE = 1
ALTROUTINGTEL2IPMODE = 3
GWAPPDELAYTIME = 5
ENABLEDIDWINK = 0
DISCONNECTONBROKENCONNECTION = 0
ENABLEDIGITDELIVERY = 0
SENDINVITETOPROXY = 1
CDRSYSLOGSERVERIP = 0.0.0.0
MWISERVERIP = '0.0.0.0'
ASSERTEDIDMODE = 1
USEGATEWAYNAMEFOROPTIONS = 1
ADDTON2RPI = 0
ENABLEDIGITDELIVERY2IP = 0
ISFAXUSED = 3
GWREGISTRATIONNAME = 'VCX-V7111'
MAXCALLDURATION = 0
CUTTHROUGH = 0
HOTLINETONEDURATION = 10
ENABLEUSERINFOUSAGE = 0
DELAYBEFOREDIDWINK = 0
TELCONNECTCODE = '
FXSOOSBEHAVIOR = 1
SetDefaultOnIniFileProcess = 0
CODERNAME = g711Ulaw64k,20,0,0,0
CODERNAME = g729,20,0,18,0
CODERNAME = t38fax,$$,$$,0,$$
TRUNKGROUP = 1-1,282,0
TRUNKGROUP = 2-2,285,0
TRUNKGROUP = 3-3,376,0
TRUNKGROUP = 4-4,377,0
PROXYIP = 10.4.32.22
PROXYIP = 10.4.64.22
AUTHENTICATION_0 = 282,12345
AUTHENTICATION_1 = 285,12345
AUTHENTICATION_2 = 376,12345
AUTHENTICATION_3 = 377,12345
TXDTMFOPTION = 4
;TelProfile: ProfileName, Preference, CodersGroupID, IsFaxUsed, DJBufMinDelay, JBufOptFactor, IPDiffServ, SigIPDiffServ, DtmfVolume, InputGain, VoiceVolume, EnableReversePolarity, EnableCurrentDisconnect, EnableDigitDelivery, ECE, MWIAnalog, MWIDisplay, FlashHookPeriod, EnableEarlyMedia, ProgressIndicator2IP
TELPROFILE_1 = Default Tel Profile,1,0,1,10,10,46,40,-11,0,0,1,1,1,1,0,0,400,1,8
TELPROFILE_2 = Default Tel Profile,1,0,1,70,7,46,46,-11,0,0,0,1,0,1,0,0,400,1,0
;IpProfile: ProfileName, Preference, CodersGroupID, IsFaxUsed, DJBufMinDelay, JBufOptFactor, IPDiffServ, SigIPDiffServ, SCE, RTPRedundancyDepth, RemoteBaseUDPPort, CNGmode, VxxTransportType, NSEMode, IsDTMFUsed, PlayRBTone2IP, EnableEarlyMedia, ProgressIndicator2IP
IPPROFILE_1 = Default Ip Profile,1,0,1,10,10,46,40,0,0,0,1,2,0,0,0,1,8
ENABLECALLERID_0 = 1
ENABLECALLERID_1 = 1
ENABLECALLERID_2 = 1
ENABLECALLERID_3 = 1
ENABLECALLERID_6 = 1
ENABLECALLERID_7 = 1
ENABLECALLERID_4 = 1
ENABLECALLERID_5 = 1
;
; *** TABLE DspTemplates ***
; This table contains hidden elements and will not be exposed.
; This table exists on board and will be saved during restarts
;
;**************
;** Ini File **
;**************
;Board: Mediant 2000
;Serial Number: 1104705
;Slot Number: 1
;Software Version: 5.00A.045.004
;DSP Software Version: 624AE3 => 209.20
;Board IP Address: 10.4.32.12
;Board Subnet Mask: 255.255.254.0
;Board Default Gateway: 10.4.33.253
;Ram size: 128M Flash size: 8M
;Num DSPs: 12 Num DSP channels: 62
;Profile: NONE
;Key features:;Max SW Ver: 9.99;Board Type: Mediant 2000;Coders: G729 GSM-FR G727 ;Channel Type: RTP PCI DspCh=62;E1Trunks=2;T1Trunks=2;DSP Voice features: EC128mSec IpmDetector ;Control Protocols: SIP ;PSTN Protocols: ISDN CAS ;Security: IPSEC MediaEncryption StrongEncryption EncryptControlProtocol ;Default features:;Coders: G711 G726;
;-----------------------------------------
SyslogServerIP = 10.4.33.65
NTPServerIP = 10.4.33.4
NTPServerUTCOffset = -21600
NTPUpdateInterval = 3600
PCMLawSelect = 3
TDMBusClockSource = 4
EnableLANWatchdog = 1
EnableIPAddrTranslation = 0
LocalOAMIPAddress = 10.4.32.12
LocalOAMSubnetMask = 255.255.254.0
LocalOAMDefaultGW = 10.4.33.253
RoutingTableHopsCountColumn = 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0
AdminStateLockControl = 0
ControlDiffServ = 46
IPDiffServ = 46
EP_Num_0 = 0
EP_Num_1 = 1
EP_Num_2 = 0
EP_Num_3 = 0
EP_Num_4 = 0
ProtocolType = 12
FramingMethod = D
CASTablesNum = 1
CASFileName_0 = 'E_M_WinkTable.dat'
CASFileName_1 = '
CASFileName_2 = '
CASFileName_3 = '
CASFileName_4 = '
CASFileName_5 = '
CASFileName_6 = '
CASFileName_7 = '
PSTNReserved3 = 8
DPNSSBehavior = 12
IdlePCMPattern = 255
BrokenConnectionEventTimeout = 3
FaxTransportMode = 2
FaxRelayRedundancyDepth = 2
FaxModemBypassCoderType = 1
CNGDetectorMode = 2
FarEndDisconnectSilenceMethod = 0
CallProgressTonesFilename = 'CALL_PROGRESS_M2K_USA.dat'
UseRProductName = 'V7122 Digital Gateway'
LogoFileName = '3Com_pbsm.gif'
LogoWidth = '96'
WebLogoText = '3Com'
UseProductName = 1
REGISTRATIONTIME = 3600
ISPROXYUSED = 1
ISREGISTERNEEDED = 1
RADDEBLEVEL = 2
CDRREPORTLEVEL = 1
RADLOGOUTPUT = 1
GWDEBUGLEVEL = 5
ENABLEPROXYKEEPALIVE = 1
ENABLEEARLYMEDIA = 1
PROXYNAME = '10.4.32.22'
SIPGATEWAYNAME = '10.4.32.12'
USERNAME = 'VCX-V7122'
DEFAULTRELEASECAUSE = 34
PROGRESSINDICATOR2IP = 8
ISFALLBACKUSED = 1
ISPROXYHOTSWAP = 1
PROXYREDUNDANCYMODE = 1
ALTROUTINGTEL2IPMODE = 0
DISCONNECTONBROKENCONNECTION = 0
SENDINVITETOPROXY = 1
ASSERTEDIDMODE = 1
USEGATEWAYNAMEFOROPTIONS = 1
ISFAXUSED = 3
GWREGISTRATIONNAME = 'VCX-V7122'
ENABLEUUITEL2IP = 1
ENABLEUUIIP2TEL = 1
PLAYBUSYTONE2ISDN = 1
PROGRESSINDICATOR2ISDN_0 = -1
PROGRESSINDICATOR2ISDN_1 = 8
PROGRESSINDICATOR2ISDN_2 = -1
PROGRESSINDICATOR2ISDN_3 = -1
PROGRESSINDICATOR2ISDN_4 = -1
PROGRESSINDICATOR2ISDN_5 = -1
PROGRESSINDICATOR2ISDN_6 = -1
PROGRESSINDICATOR2ISDN_7 = -1
LOCALISDNRBSOURCE_0 = 1
LOCALISDNRBSOURCE_1 = 1
LOCALISDNRBSOURCE_2 = 0
LOCALISDNRBSOURCE_3 = 0
LOCALISDNRBSOURCE_4 = 0
LOCALISDNRBSOURCE_5 = 0
LOCALISDNRBSOURCE_6 = 0
LOCALISDNRBSOURCE_7 = 0
PLAYRBTONE2TRUNK_0 = 1
PLAYRBTONE2TRUNK_1 = 1
PLAYRBTONE2TRUNK_2 = -1
PLAYRBTONE2TRUNK_3 = -1
PLAYRBTONE2TRUNK_4 = -1
PLAYRBTONE2TRUNK_5 = -1
PLAYRBTONE2TRUNK_6 = -1
PLAYRBTONE2TRUNK_7 = -1
SetDefaultOnIniFileProcess = 0
CODERNAME = g729,20,0,18,0
CODERNAME = g711Ulaw64k,20,0,0,0
CODERNAME = t38fax,$$,$$,0,$$
CODERNAME_1 = g711Ulaw64k,20,0,$$,0
PREFIX = *,*,*,0,255
SOURCENUMBERMAPIP2TEL = *,0,$$,$$,1,2,*,0,*
SOURCENUMBERMAPTEL2IP = 205,3,9,$$,$$,$$,*,0,*
SOURCENUMBERMAPTEL2IP = *,0,91,$$,$$,$$,*,0,*
NUMBERMAPIP2TEL = 911,0,$$,$$,$$,$$,*,$$,*
NUMBERMAPIP2TEL = 9*,1,$$,$$,1,2,*,$$,*
NUMBERMAPTEL2IP = 265,0,$$,3,$$,$$,*,$$,*
PSTNPREFIX = 911,2,*,*,0
PSTNPREFIX = 9911,2,*,*,0
PSTNPREFIX = 91800*,2,*,*,0
PSTNPREFIX = 91888*,2,*,*,0
PSTNPREFIX = 91877*,2,*,*,0
PSTNPREFIX = 91866*,2,*,*,0
PSTNPREFIX = 91855*,2,*,*,0
PSTNPREFIX = 91*,1,*,*,0
PSTNPREFIX = 901*,1,*,*,0
PSTNPREFIX = 9*,2,*,*,0
TRUNKGROUP_1 = 0-0/1-23,Unknown-00,0
TRUNKGROUP_2 = 1-1/1-23,Unknown-00,0
PROXYIP = 10.4.32.22
PROXYIP = 10.4.64.22
TRUNKGROUPSETTINGS = 1,2,255,$$
TRUNKGROUPSETTINGS = 2,4,255,$$
TXDTMFOPTION = 4
TXDTMFOPTION = 4
TXDTMFOPTION = 4
TXDTMFOPTION = 4
TXDTMFOPTION = 4
;TelProfile: ProfileName, Preference, CodersGroupID, IsFaxUsed, DJBufMinDelay, JBufOptFactor, IPDiffServ, SigIPDiffServ, DtmfVolume, InputGain, VoiceVolume, EnableReversePolarity, EnableCurrentDisconnect, EnableDigitDelivery, ECE, MWIAnalog, MWIDisplay, FlashHookPeriod, EnableEarlyMedia, ProgressIndicator2IP
TELPROFILE_1 = Default Tel Profile,1,0,1,10,10,46,40,-11,0,0,0,0,1,1,0,0,400,1,8
;IpProfile: ProfileName, Preference, CodersGroupID, IsFaxUsed, DJBufMinDelay, JBufOptFactor, IPDiffServ, SigIPDiffServ, SCE, RTPRedundancyDepth, RemoteBaseUDPPort, CNGmode, VxxTransportType, NSEMode, IsDTMFUsed, PlayRBTone2IP, EnableEarlyMedia, ProgressIndicator2IP
IPPROFILE_1 = Default Ip Profile,1,0,1,10,10,46,40,0,0,0,2,2,0,0,0,1,8
SNMPManagerIsUsed_0 = 1
SNMPManagerIsUsed_1 = 0
SNMPManagerIsUsed_2 = 0
SNMPManagerIsUsed_3 = 0
SNMPManagerIsUsed_4 = 0
;
; *** TABLE DspTemplates ***
; This table contains hidden elements and will not be exposed.
; This table exists on board and will be saved during restarts
;