IP Telephony - VCX
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Lost Password to ums Management

 
Ed Holt
Regular Advisor

Lost Password to ums Management

Can anyone tell me how to retrive or reset the sockroot password one of mine has some how gotten changed and I can not get into the web interface or the blue GUI.

3Com Certified IP Telephony VCX/NBX Expert
3Com Certified IP Telephony VCX/NBX Expert CCNA
9 REPLIES 9
carpenj2_1
Advisor

Re: Lost Password to ums Management

As far as I know the passwords and user names are different for the blue gui and the web gui. sockroot is for the web gui and root is for blue gui.

root/ secret is default for the blue gui. if you can get in the blue gui you can change the sockroot password in there.

:quest:

Ed Holt
Regular Advisor

Re: Lost Password to ums Management

the web password and blue gui password are the same the reason the web username is sockroot is because it is a socket to the admin console.

3Com Certified IP Telephony VCX/NBX Expert
3Com Certified IP Telephony VCX/NBX Expert CCNA
carpenj2_1
Advisor

Re: Lost Password to ums Management

Guru-

did you ever find a solution for this issue?

-carpenj2
Ed Holt
Regular Advisor

Re: Lost Password to ums Management

yes! if you look at the xattach app (which does not require a password to open) there is a table that contains the password which is displayed in plain text

3Com Certified IP Telephony VCX/NBX Expert
3Com Certified IP Telephony VCX/NBX Expert CCNA
Kavz
Advisor

Re: Lost Password to ums Management

Hi vcxguru, can you remember which table displayed the password?

Justin_Goldberg
Valued Contributor

Re: Lost Password to ums Management

Yes, which table is it?
Collygreen
Occasional Contributor

Re: Lost Password to ums Management

How do i retrieve the IP Messaging Password. I was using the default but that not working sockroot and secret. Thanks

 

Colin

Justin_Goldberg
Valued Contributor

Re: Lost Password to ums Management

Go into the Cygwin program as usual.

Load the app program.

Go to Utilities, Table Maint.

Load the table VM_Admin, click View Data.

Its the password for root (root and sockroot share the same password)
FYI it's different from the linux root password.

Collygreen
Occasional Contributor

Re: Lost Password to ums Management

Hi,

 

I am not familiar with Cygwin, I normally use the web. i loaded the program onto my machine. Can you provide me with the steps.