BMC IPMI Watchdog timeout:Action = System Reset ILO2 firmware and ILO2 Management Controller driver

[hpqilo2]

BL460c G1 server, it reboots every 7-10 days, ILO errors are below and ASR reboot, there's 2 warnings. in Event Viewer Properties
Event ID 57,: Soure hpqilo2
Decription: NetFN 0X6, command 0x25 timed out

then the ASR reboots the server
running windows 2003 R2 Server
ILO Firwamre 1.81, and HP Proliant IL02 Management Controller Driver version is 1.8.0.0

these are the errors in ILO
iLO 2 03/31/2010 21:58 03/31/2010 21:58 1 BMC IPMI Watchdog Timer Timeout: Action=System Power Reset.
iLO 2 03/31/2010 21:58 03/31/2010 21:58 1 Server power removed.
iLO 2 03/31/2010 21:59 03/31/2010 21:59 1 Server power restored


iLO 2 03/22/2010 10:43 03/22/2010 10:43 1 BMC IPMI Watchdog Timer Timeout: Action=System Power Reset.
iLO 2 03/22/2010 10:43 03/22/2010 10:43 1 Server power removed.
iLO 2 03/22/2010 10:43 03/22/2010 10:43 1 Server power restored.

Please advise

[Peter Turek]

There are a ton of threads on this. Just search on "event 57 hpqilo2".

Basically it's a problem with ILO2 firmware prior to 1.78 and HP ilo management controller driver prior to 1.12. If you upgrade to the latest of those, ideally that fixes the problem but it doesn't work for everyone it seems (myself included).

The other options are to disable ASR (no more reboots) and HP also has a doc that states you should reset ILO (or unplug power from the server for a minute) to guaranty that the fix takes effect: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01939665&prodTypeId=15351&prodSeriesId=1121516

Some have even suggested double checking device manager in windows to be absolutely certain that the driver reflected for ILO is actually 1.12 or newer. Some say the VCA will show it updated but it's not actually being used in windows as evidenced in device manager.

Good luck.