CCM agent installation error

[pranks]

HP OVCCM is successfully installed on the server. however the agent deployment always ends with an error.

i tried manual agent installation as well remote agent deployment, non of them can be configured on the management server.

the error encountered is as following:

"Failed when . code: service not stopped} {debug: exit(1), exit status was 1"

'Failed when enumerating network shares. code: access is denied.} {debug: exit(1), exit status was 1"

all the pre requisites are met except for the UDP Ports, which can be enabled only if the application is running.

kindly provide the possible solution.

thanks