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тАО01-09-2008 02:11 PM
тАО01-09-2008 02:11 PM
External scsi tape drive disappears
$ioscan -C tape -fun
Class I H/W Path Driver S/W State H/W Type Description
=======================================================================
tape 0 10/0/15/0.3.0 stape NO_HW DEVICE ARCHIVE Python 04106-XXX
/dev/rmt/0m /dev/rmt/c2t3d0BEST
/dev/rmt/0mb /dev/rmt/c2t3d0BESTb
/dev/rmt/0mn /dev/rmt/c2t3d0BESTn
/dev/rmt/0mnb /dev/rmt/c2t3d0BESTnb
The problem is that instead of saying "NO_HW", the driver should say "CLAIMED". I've tried running the SAM application but that doesn't seem to pick the drive up at all. Is there something I can do to get this drive working again without calling in a HP service person? Any ideas or suggestions are much appreciated.
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тАО01-09-2008 03:28 PM
тАО01-09-2008 03:28 PM
Re: External scsi tape drive disappears
Unfortunately, NO_HW means exactly that.
One or more of the following conditions apply to your case:
The tape drive is faulty
SCSI cable is faulty
SCSI card is faulty
and similar
You need to look at the hardware problem.
Cheers,
VK2COT
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тАО01-09-2008 04:05 PM
тАО01-09-2008 04:05 PM
Re: External scsi tape drive disappears
Check the above things before calling HP as they will ask the same questions.
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тАО01-09-2008 08:41 PM
тАО01-09-2008 08:41 PM
Re: External scsi tape drive disappears
Bill Hassell, sysadmin
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тАО01-10-2008 07:14 AM
тАО01-10-2008 07:14 AM
Re: External scsi tape drive disappears
We've had the problem in the past where this machine has lost access to the tape drive and it turned out to be the system board rather than the tape drive. If we were to suppose that the issue was with the system board, wouldn't I also see issues with the network connection or usb ports which are also on the same bit of pcb?
I'm just trying to do a bit of baseline troubleshooting before calling support.
TIA,
Negasi
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тАО01-10-2008 09:45 AM
тАО01-10-2008 09:45 AM
Re: External scsi tape drive disappears
something here doesn't make sense..."older system" and 10.20, shouldn't have usb ports? And "newer" old boxes (like L-clase) didn't run 10.20
older boxes (like H and K class for example) should have a core i/o board that would have a scsi port, 10BT, modem ports, etc.... The scsi could fail w/o impacting anything else (depending on which components failed). There were also single board scsi adapters that had nothing more than the scsi on them.
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тАО01-10-2008 11:24 AM
тАО01-10-2008 11:24 AM
Re: External scsi tape drive disappears
Thanks,
Negasi
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тАО01-10-2008 12:50 PM
тАО01-10-2008 12:50 PM
Re: External scsi tape drive disappears
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тАО01-10-2008 12:51 PM
тАО01-10-2008 12:51 PM
Re: External scsi tape drive disappears
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тАО01-10-2008 12:56 PM
тАО01-10-2008 12:56 PM