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Graphic card required to generate oracle PDF report.

 
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Regular Advisor

Graphic card required to generate oracle PDF report.

Hi there,

We have the Oracle E-business Suite 11.5.9 running the HPUX box for the customer. When the customer need to generate the application PDF report, there will be an error message until they put one additional graphic card to the server. There is another develpement server without the graphic card. Therefore, it can't generatethe PDF report.

Anyone had encountered this before? Any special display settings need to be configured without installing the additional graphic card?

Thanks in advance,
kenken
wang & wang
16 REPLIES 16
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Acclaimed Contributor

Re: Graphic card required to generate oracle PDF report.

Do you need a graphics card or just xwindows DISPLAY set?
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Honored Contributor

Re: Graphic card required to generate oracle PDF report.

> [...] there will be an error message [...]

If it's not Top Secret, what is this error
message?

> Anyone had encountered this before?

It might be easier to say, if you also
disclosed exactly how "the customer" tries to
"generate the application PDF report".

Showing actual commands and their actual
output is often more helpful than vague
descriptions of both.

It's hard (for me) to imagine why you would
need _any_ graphics card to produce a PDF
report, let alone two of them.
Highlighted
Trusted Contributor

Re: Graphic card required to generate oracle PDF report.

You need to have exceed or reflection X installed on the PC and then need to export the display from server to this PC's IP.

export DISPLAY=IP of PC:0.0

Thanks

SKR
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Honored Contributor

Re: Graphic card required to generate oracle PDF report.

hi Kenken,

X Virtual Frame Buffer should solve the problem. Search for XVFB.

See also:
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=6660

if you need any further assistance, please let us know.

We use it here for Oracle Reports and it works fine.

Use the following command to check if it is already installed on your system:
swlist -l file |grep -i Xvfb

kind regards
yogeeraj
No person was ever honoured for what he received. Honour has been the reward for what he gave (clavin coolidge)
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Regular Advisor

Re: Graphic card required to generate oracle PDF report.

Hi Guys,

Thanks for all the information and help.

The current system is managed by the customer and we are going to help out on the migration. I have to ask the customer to provide me all the details every time.

I had asked the exact error message they got when they tried to generate the PDF report from the oracle application. It just a simple error message like the report can't be generated. However, when they installed a graphic card, the problem was just gone.

That is why I am asking what is the possibility and whether there is any alternative.

thanks.
wang & wang
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Honored Contributor

Re: Graphic card required to generate oracle PDF report.

hi Kenken,

xvfb is a software alternative to the graphics card.

You can either install this on the server which does not have the graphics card.

Alternative, you can export the DISPLAY environment variable on the server which does not have the graphics card to the server which has the graphics card.

e.g.

[on Server 1 which does not have a graphics card]
export DISPLAY=server2:0

There might be some specific configuration files that need to be modified at the Oracle E-business Suite level. For more assistance, I would suggest that you create a Service Request with Oracle Support.

good luck!

kind regards
yogeeraj




No person was ever honoured for what he received. Honour has been the reward for what he gave (clavin coolidge)
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Solution

Re: Graphic card required to generate oracle PDF report.

I think we are using Xvfb for something similar with Oracle Financials.

Note that to save memory you can normally drop the virtual desktops dimensions and colour depth.

We use the following, (run by the oracle Unix user):

nohup Xvfb :53 -screen 0 6x6x8 -pn -fp /usr/lib/X11/fonts/misc -sp $HOME/SecurityPolicy >> Xsession.log 2>&1 &

(all as one command without the line break)
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Regular Advisor

Re: Graphic card required to generate oracle PDF report.

Thanks Yogeeraj,

I have instaleld the patch PHSS_34392 for the HP-UX 11.11 box, but I think there are additional steps need to configure before it can be used.

May I know how to configure it or where is the doc? I can't find it from the itrc.

wang & wang
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Honored Contributor

Re: Graphic card required to generate oracle PDF report.

Hi Kenken,

Send me a test mail ,If will forward XVFB scripts .

Aneesh
aneezhcl@hotmail.com