Mail header should change depending upon the certain word or parameter in the mail.

[Service Manager_2]

Hi Team,

 I need a help.

 Objective to achieve: Mail header should change depending upon the certain word or parameter in the mail.

 1)      In the current environment, HPSM and SCauto is installed in HPUX.

 2)      I am sending emails to my clients through sendmail utility of UNIX. Emails are being sent as a single header as of now. Example   From: ABC_XYZ

 Here in this case the administrator email id is ‘smadm@testmail.co’ and the alias name of the same is provided as ABC_XYZ. So, when the email is sent, it looks as:

 From: ABC_XYZ

 3)      I want these emails to be sent as double header.

           For example: It should check some specific condition or parameter(from the mail), and the mail header should look different. It should look as

          From: ABC_LMN

 To be more clear, it should fire email as From:ABC_XYZ(if there is an issue with certain list of CI’s in SM)

 And it should fire email as From From: ABC_LMN ( if there is an issue with other list of CI’s in SM)

Regards,

Raju Singh