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Re: 3PAR PD out of service

 
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shashi kanth
Super Advisor

3PAR PD out of service

Hi, 

In a 3PAR few PDs are showing  as "normal  servicing" . Can someone please suggest how to make these PDs out of service. There is NO servicemag operation logged for these PDs and i am not finding a way to remove the "servicing" flag for these PDs.

showpd -s

107 6:11:0  FC   normal  servicing        not_capable

118 7:6:0 FC normal servicing not_capable

servicemag clearstatus 7 6
Log for cage 7 magazine 6 not found.

 

Thanks.

 

 

3 REPLIES 3
Dennis Handly
Acclaimed Contributor

Re: 3PAR PD out of service

What HPE 3PAR OS version do you have?

Most likely you'll need to talk to Support.

veeyarvi
HPE Pro
Solution

Re: 3PAR PD out of service

Hello Shashi,

This normally happens when the servicemag started at some point of time (manually, cage failue/power failed etc.) and cleared later.

If the disks are otherwise normal, run 'showpdch -from' for each drive in question and see whether there are any chunklets moved to some other PDs. If not, a 'servicemag resume' running aginst each PD normally clears this error.

Being that said, please do contact support if you are in any doubt.


I am an HPE Employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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shashi kanth
Super Advisor

Re: 3PAR PD out of service

Thank you, it worked.