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can not login console user to 3par 8440

 
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Occasional Contributor

can not login console user to 3par 8440

Hello All

I have a 3PAR 8440 4 Node that is new and Uninitialized.

As you can see on the picture ,The system hang up  as soon as I write console’s user name  and the password filed doesn’t show ,after 30 second it show ""login time ou"".

Untitled.png

I wanted initial that with Smart start, but the smart start cannot find systems serial number.

7 REPLIES 7
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HPE Pro

Re: can not login console user to 3par 8440

Hi Ghaderi,

I would suggest you to try with below mentioned credentials.

User Name : "console"
Password : "cmp43pd"


Regards
Mahesh202

 

 

 

I work for HPE

Accept or Kudo


[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Highlighted
Occasional Contributor

Re: can not login console user to 3par 8440

I used the username "console", but after that system hang up and I couldn't write a password.

and show "login time ou"

please see the pictureUntitled.png

 

 

Highlighted
HPE Pro

Re: can not login console user to 3par 8440

Hi Ghaderi

I suspect that the Nodes aren't placed very well, and request you kindly get in touch with the Tech Support, Log a Ticket and verify the all four nodes are well placed.

For example : Node 0 and Node 2 at the Bottom
                     Node 1 and Node 3 at the Top

also I suggest you to check with the cluster cables.

Once that is clarified, Kindly refer to HPE 3PAR StoreServ 8000 Storage Installation Guide Page #99 using the below mentioned link.

https://content.etilize.com/User-Manual/1038516417.pdf


Regards
Mahesh202

I work for HPE

Accept or Kudo


[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Highlighted
Occasional Contributor

Re: can not login console user to 3par 8440

I sure about Node Connection and also cluster cable.

I used Smart start but it can't find Serial Number Device, even I write serial Numbers my self on smart start, but it can't find the device.

please see the picture 

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Trusted Contributor

Re: can not login console user to 3par 8440

initialize it from the Service Processor.  THe SP is avaialble as a physical system or a VM on vmware or Hyper V.

This system will need a SP eventually so create one.

Issue could be incorrect baud rate 57600 I think

 

 

Emil Velez
Instructor Storage, Servers, HP-UX and Partner Courses
Hewlett Packard Enterprise Education Services
Ask me about training on StoreServ (3PAR) StoreOnce, StoreEasy, StoreAll, StoreVirtual, HP-UX, ServiceGuard and HPE Partner Ready Certification Training

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Occasional Contributor

Re: can not login console user to 3par 8440

Hello Emil 
please help me for initial 3par 8440.
I used Baud rate 57600 connect with putty
please look at the picture carefully, after enter username"console" system hang up an after 30 second show "login timed ou" .
Highlighted
Acclaimed Contributor

Re: can not login console user to 3par 8440

To get more information, type "export_creds" as login name.

Consider to remove the serial when posting the result.


Hope this helps!
Regards
Torsten.

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