HP 3par 7200 There is no current firmware listed for PD

[amir_sh]

HI

when i add 4 new NL SAS Disk to cage show failed :

log:

3PAR02-16XXXXX cli% admithw -notune

Checking nodes...

Checking volumes...

Checking system LDs...

Checking ports...

Checking state of disks...
Checking for drive table upgrade packages
4 new disks found
The following disks are NOT in an acceptable state:
 Id CagePos Type    -State- -------------------------------Detailed_State-------------------------------- -SedState--
--- 1:3:0   unknown failed  vacated,disabled_A_port,disabled_B_port,no_valid_ports,invalid,inquiry_failed not_capable
--- 1:7:0   unknown failed  vacated,disabled_A_port,disabled_B_port,no_valid_ports,invalid,inquiry_failed not_capable
--- 1:18:0  unknown failed  vacated,disabled_A_port,disabled_B_port,no_valid_ports,invalid,inquiry_failed not_capable
--- 1:22:0  unknown failed  vacated,disabled_A_port,disabled_B_port,no_valid_ports,invalid,inquiry_failed not_capable
---------------------------------------------------------------------------------------------------------------------
  4 total                                                                                                           

Enter c to continue despite this issue or q to quit and fix the issue manually:
c

4 disks require firmware upgrades.
This will require approximately 6 minutes.

Enter y to proceed with this action, or n to skip it.
c y

2017-12-24 11:34:38 IRST
Upgrading pd with wwn 5000CCA25E47653F
2017-12-24 11:34:39 IRST
Upgrading pd with wwn 5000CCA25E476407
2017-12-24 11:34:41 IRST
Upgrading pd with wwn 5000CCA25E47E8E3
2017-12-24 11:34:42 IRST
Upgrading pd with wwn 5000CCA25E49D50B
Upgrade of PD 5000CCA25E47653F failed:
  Id Type               Name      Status Phase Step -------StartTime-------- -------FinishTime------- -Priority- -User-
4268 background_command upgradepd failed   ---  --- 2017-12-24 11:36:26 IRST 2017-12-24 11:36:27 IRST n/a        xxxxx

Detailed status:
2017-12-24 11:36:26 IRST Created     task.
2017-12-24 11:36:26 IRST Updated     Executing "upgradepd -f -w 5000CCA25E47653F" as 1:8741
2017-12-24 11:36:27 IRST Updated     Upgrading pd with wwn 5000CCA25E47653F
2017-12-24 11:36:27 IRST Error       Failed --There is no current firmware listed for PD 5000CCA25E47653F
2017-12-24 11:36:27 IRST Error      
2017-12-24 11:36:27 IRST Error       Task exited with status 1
2017-12-24 11:36:27 IRST Failed      Could not complete task.

Enter c to continue despite this issue or q to quit and fix the issue manually:
c

Upgrade of PD 5000CCA25E476407 failed:
  Id Type               Name      Status Phase Step -------StartTime-------- -------FinishTime------- -Priority- -User-
4269 background_command upgradepd failed   ---  --- 2017-12-24 11:36:27 IRST 2017-12-24 11:36:28 IRST n/a        xxxx

Detailed status:
2017-12-24 11:36:27 IRST Created     task.
2017-12-24 11:36:27 IRST Updated     Executing "upgradepd -f -w 5000CCA25E476407" as 1:8754
2017-12-24 11:36:28 IRST Updated     Upgrading pd with wwn 5000CCA25E476407
2017-12-24 11:36:28 IRST Error       Failed --There is no current firmware listed for PD 5000CCA25E476407
2017-12-24 11:36:28 IRST Error      
2017-12-24 11:36:28 IRST Error       Task exited with status 1
2017-12-24 11:36:28 IRST Failed      Could not complete task.

Enter c to continue despite this issue or q to quit and fix the issue manually:
c

Upgrade of PD 5000CCA25E47E8E3 failed:
  Id Type               Name      Status Phase Step -------StartTime-------- -------FinishTime------- -Priority- -User-
4270 background_command upgradepd failed   ---  --- 2017-12-24 11:36:28 IRST 2017-12-24 11:36:29 IRST n/a        xxxx

Detailed status:
2017-12-24 11:36:28 IRST Created     task.
2017-12-24 11:36:28 IRST Updated     Executing "upgradepd -f -w 5000CCA25E47E8E3" as 1:8768
2017-12-24 11:36:29 IRST Updated     Upgrading pd with wwn 5000CCA25E47E8E3
2017-12-24 11:36:29 IRST Error       Failed --There is no current firmware listed for PD 5000CCA25E47E8E3
2017-12-24 11:36:29 IRST Error      
2017-12-24 11:36:29 IRST Error       Task exited with status 1
2017-12-24 11:36:29 IRST Failed      Could not complete task.

Enter c to continue despite this issue or q to quit and fix the issue manually:
c

Upgrade of PD 5000CCA25E49D50B failed:
  Id Type               Name      Status Phase Step -------StartTime-------- -------FinishTime------- -Priority- -User-
4271 background_command upgradepd failed   ---  --- 2017-12-24 11:36:30 IRST 2017-12-24 11:36:30 IRST n/a        XXX

Detailed status:
2017-12-24 11:36:30 IRST Created     task.
2017-12-24 11:36:30 IRST Updated     Executing "upgradepd -f -w 5000CCA25E49D50B" as 1:8783
2017-12-24 11:36:30 IRST Updated     Upgrading pd with wwn 5000CCA25E49D50B
2017-12-24 11:36:30 IRST Error       Failed --There is no current firmware listed for PD 5000CCA25E49D50B
2017-12-24 11:36:30 IRST Error      
2017-12-24 11:36:30 IRST Error       Task exited with status 1
2017-12-24 11:36:30 IRST Failed      Could not complete task.

Enter c to continue despite this issue or q to quit and fix the issue manually:
c

Checking cabling...

Checking cage firmware...

Checking if this is an upgrade that added new types of drives...

Checking for disks to admit...
Checking for drive table upgrade packages
0 disks admitted, 4 disks failed. Please use showpd -s to view details of each failed drive

Checking admin volume...
Admin volume exists.

Checking if logging LDs need to be created...
No new logging LDs need to be created

Checking if preserved data LDs need to be created...
No new preserved data LDs need to be created

Checking if system scheduled tasks need to be created...

Checking if the rights assigned to extended roles need to be updated...
No need to update extended roles rights.

Rebalancing and adding FC spares...
FC spare chunklets rebalanced; number of FC spare chunklets increased by 0 for a total of 816.
Rebalancing and adding NL spares...
NL spare chunklets rebalanced; number of NL spare chunklets increased by 0 for a total of 989.
Rebalancing and adding SSD spares...
No SSD PDs present

System Reporter data volume exists.

Checking fibre channel ports configuration...

Checking system health...
Checking alert
Checking ao
Checking cabling
Checking cage
Checking cert
Checking dar
Checking date
Checking file
Checking fs
Checking host
Checking ld
Checking license
Checking network
Checking node
Checking pd
Checking pdch
Checking port
Checking qos
Checking rc
Checking snmp
Checking task
Checking vlun
Checking vv
Checking sp
Component ---------------Summary Description--------------- Qty
Alert     New alerts                                         30
Date      Date is not the same on all nodes                   1
File      Behavior altering files                             1
Network   Errors detected on network                          1
PD        Disks experiencing a high level of I/O per second   8
PD        PDs with model missing from firmware database       4
PD        PDs that are failed                                 4
Task      Failed Tasks                                        8
vlun      Paths not seen by host                             24
vlun      Hosts not connected to a port                       1
---------------------------------------------------------------
       10 total                                              82

admithw has completed.

 my current Version 3.2.2 EMU2

How to fix it?

thanks

[Dennis Handly]

>  1:3:0   unknown failed  vacated,disabled_A_port,disabled_B_port,no_valid_ports,invalid,inquiry_failed not_capable

Are these new or did you do a "servicemag resume" after you replaced the drives?

What does "showpd -i" show for these drives?

> my current Version 3.2.2 EMU2

You may have to get a drive FW patch for these models to be recognized.

[amir_sh · Accepted solution]

HI

i fix this problem 2 weeks ago. we firmware upgrade to 3.2.2 EMU4.

beacuse disk firmware  is Above Node firmware.