servicemag on F200 Failed - "could not bypass mag"

[SysDaveX]

Hi,

yesterday a young sysadmin on my team replaced a failed drive with new one on our 3Par F200 before run the servicemag procedure.

After he realized the mistake, swapped again the drive (remove the new one, put the old failed drive on same location and than run the servicemag procedure... again).

Now the console show this error:

Malmsteen3par01 cli: showpd
----Size(MB)---- ----Ports----
Id CagePos Type RPM State Total Free A B Cap(GB)
0 0:0:0 FC 15 normal 571904 143616 0:0:1* 1:0:1 600
1 0:3:0 FC 15 normal 571904 128512 0:0:1 1:0:1* 600
2 0:4:0 FC 15 normal 571904 128768 0:0:1 1:0:1* 600
3 0:7:0 FC 15 normal 571904 143616 0:0:1* 1:0:1 600
4 0:8:0 FC 15 failed 571904 0 0:0:1* ----- 600
5 0:11:0 FC 15 normal 571904 128768 0:0:1 1:0:1* 600
6 0:12:0 FC 15 normal 571904 128768 0:0:1 1:0:1* 600
7 0:15:0 FC 15 normal 571904 143360 0:0:1* 1:0:1 600
8 1:0:0 FC 15 normal 571904 143616 0:0:2* 1:0:2 600
9 1:3:0 FC 15 normal 571904 161792 0:0:2 1:0:2* 600
10 1:4:0 FC 15 normal 571904 162048 0:0:2 1:0:2* 600
12 3:8:0 FC 15 normal 571904 145152 0:2:2* 1:2:2 600
13 1:11:0 FC 15 normal 571904 163072 0:0:2 1:0:2* 600
14 1:12:0 FC 15 normal 571904 157696 0:0:2 1:0:2* 600
15 1:15:0 FC 15 normal 571904 143360 0:0:2* 1:0:2 600
16 2:0:0 FC 15 normal 571904 143616 0:2:1* 1:2:1 600
17 2:3:0 FC 15 normal 571904 143360 0:2:1 1:2:1* 600
18 2:4:0 FC 15 normal 571904 146688 0:2:1 1:2:1* 600
19 2:7:0 FC 15 normal 571904 143616 0:2:1* 1:2:1 600
20 2:8:0 FC 15 normal 571904 145152 0:2:1* 1:2:1 600
21 2:11:0 FC 15 normal 571904 146176 0:2:1 1:2:1* 600
22 3:3:0 FC 15 normal 571904 162048 0:2:2 1:2:2* 600
23 2:15:0 FC 15 normal 571904 143616 0:2:1* 1:2:1 600
24 3:0:0 FC 15 normal 571904 143872 0:2:2* 1:2:2 600
25 1:7:0 FC 15 normal 571904 143616 0:0:2* 1:0:2 600
26 3:4:0 FC 15 normal 571904 162304 0:2:2 1:2:2* 600
27 3:7:0 FC 15 normal 571904 143616 0:2:2* 1:2:2 600
28 2:12:0 FC 15 normal 571904 208896 0:2:1 1:2:1* 600
29 3:11:0 FC 15 normal 571904 163328 0:2:2 1:2:2* 600
30 3:12:0 FC 15 normal 571904 157440 0:2:2 1:2:2* 600
31 1:8:0 FC 15 normal 571904 144896 0:0:2* 1:0:2 600
32 0:1:0 NL 7 normal 1907200 114176 0:0:1 1:0:1* 2000
33 0:5:0 NL 7 normal 1907200 113920 0:0:1* 1:0:1 2000
34 0:9:0 NL 7 normal 1907200 114176 0:0:1 1:0:1* 2000
35 0:13:0 NL 7 normal 1907200 113920 0:0:1* 1:0:1 2000
36 1:1:0 NL 7 normal 1907200 114176 0:0:2 1:0:2* 2000
37 1:5:0 NL 7 normal 1907200 113920 0:0:2* 1:0:2 2000
38 1:9:0 NL 7 normal 1907200 114176 0:0:2 1:0:2* 2000
39 1:13:0 NL 7 normal 1907200 113920 0:0:2* 1:0:2 2000
40 2:1:0 NL 7 normal 1907200 114176 0:2:1 1:2:1* 2000
41 2:5:0 NL 7 normal 1907200 113920 0:2:1* 1:2:1 2000
42 2:9:0 NL 7 normal 1907200 114176 0:2:1 1:2:1* 2000
43 2:13:0 NL 7 normal 1907200 113920 0:2:1* 1:2:1 2000
44 3:1:0 NL 7 normal 1907200 114176 0:2:2 1:2:2* 2000
45 3:5:0 NL 7 normal 1907200 113920 0:2:2* 1:2:2 2000
46 3:9:0 NL 7 normal 1907200 114176 0:2:2 1:2:2* 2000
47 3:13:0 NL 7 normal 1907200 113920 0:2:2* 1:2:2 2000
48 3:15:0 FC 15 normal 571904 143872 0:2:2* 1:2:2 600
-----------------------------------------------------------------
48 total 48816128 6433024

Malmsteen3par01 cli: servicemag start -wait -pdid 4
Are you sure you want to run servicemag?
select q=quit y=yes n=no: y
servicemag start -wait -pdid 4
... servicing disks in mag: 0 8
... normal disks:
... not normal disks: WWN [2000B4525360661B] Id [ 4] diskpos [0]
... relocating chunklets to spare space...
... bypassing mag 0 8
Failed --
could not bypass mag 0 8
servicemag start -wait -pdid 4 -- Failed
Command failed

How can I solve this problem? This is an old out-of-support Fclass model and I can't find more info about it.

Can I try to suggest something like this?

- put the new drive again
- use the admithw command to register new hardware
- try to run a service mag resume (or moverelocpd to relocate data)

Regards