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тАО10-27-2010 07:00 AM
тАО10-27-2010 07:00 AM
Hi,
We have a customer over seas and they have an RP7420. Below is what error they get. They have 2 other of these machines and they are working fine. Any help is appreciated.
When the power is applied to the system it comes up and the power up self test reports that all modules are OK.
However when you press the power switch in front it fails to power up the modules with an error of insufficient power. Upon investigation we discovered the following from the menus when we checked the power status of the cabinet:
POWER REQUIRED: 1123433443 VA
POWER AVAILABLE: 3600 VA
STATUS: INSUFFICIENT POWER
Thanks
Jon
We have a customer over seas and they have an RP7420. Below is what error they get. They have 2 other of these machines and they are working fine. Any help is appreciated.
When the power is applied to the system it comes up and the power up self test reports that all modules are OK.
However when you press the power switch in front it fails to power up the modules with an error of insufficient power. Upon investigation we discovered the following from the menus when we checked the power status of the cabinet:
POWER REQUIRED: 1123433443 VA
POWER AVAILABLE: 3600 VA
STATUS: INSUFFICIENT POWER
Thanks
Jon
Solved! Go to Solution.
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тАО10-27-2010 08:21 AM
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тАО10-27-2010 10:08 AM
тАО10-27-2010 10:08 AM
Re: A7025A
I have seen a similar problem when all 4 plugs are connected and the system says "there is no power" - the solution was to replace the backplane (includes the power monitor).
Maybe the same solution applies here.
Hope this helps!
Regards
Torsten.
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Maybe the same solution applies here.
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
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No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!
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тАО11-09-2010 07:40 AM
тАО11-09-2010 07:40 AM
Re: A7025A
Thank you. The problem was the power on their end.
Jon
Jon
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