HPE 9000 and HPE e3000 Servers
cancel
Showing results for 
Search instead for 
Did you mean: 

L2000 boot problem

 
SOLVED
Go to solution
Highlighted

L2000 boot problem

How to fix boot problem?

Source: 8 = I/O
Source detail: 2 = system bus adapter Source ID:7
Problem detail: 3 function failure.

Is this a hardware problem?

Boot process is showing
unknown, no source stated machine check 0641 and 0640
4 REPLIES 4
Highlighted
Honored Contributor
Solution

Re: L2000 boot problem

Paul,

Could you post the last gsp system error log ?

From your console hit

Ctrl-B
enter(for name-just hit enter)
enter(password-just hit enter)
sl(for show logs)
e(for error logs)
n(for no filters)

Robert-Jan
Highlighted
Honored Contributor

Re: L2000 boot problem

Hi Paul,

If your machine can go until BCH mode, you can capture the PIM info and refer this information when you log a call to HP.

Looks like the I/O is the problem (could be : the system board, the I/O device eg. SCSI card).

I refer you to log a call with HP for this issue. You can also capture the information as per Robert-Jan refer to you.

Hope this information can help.

Cheers,
AW
now working, next not working ... that's unix
Highlighted
Honored Contributor

Re: L2000 boot problem

This is Time to Call HP for Hardware Support, One of IO Card Failure is Possible.

Regards,

Awadhesh
It's kind of fun to do the impossible
Highlighted

Re: L2000 boot problem

Thanks for your response.

I did contact HP and send them my logs which I captured from GSP. As you already indicated,
HP support wrote me an e-mail back assuming ether system board or GSP board is defective.

This forum is great!

Now, I am going to call HP engineer again to discuss the further steps. Or a HP service technician would have to come out and replace one of the defective boards.