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System Event log

 
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Occasional Advisor

System Event log

Hi,
who can help to detect the root cause of a problem of alert level 5 in System Event log.

Location: 340 BMC
Alert: 5
Encoded field: 0x204C20D4AF021640
Data field: FFFF0307CD020300
Keyword: Type-02 020703 132867
15 REPLIES 15
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Honored Contributor
Solution

Re: System Event log

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Occasional Advisor

Re: System Event log

Yes, you are right...
Power supply 1 : A/C disconnected or out of range.
Thanks.
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Occasional Advisor

Re: System Event log

Guys,
how can i find the root cause of this issue?

Power supply 1 : A/C disconnected or out of range.

Power cable is OK. Is it problem of power supply unit in server? How can i determinate it?
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Honored Contributor

Re: System Event log

A/C disconnected or out of range.

Have you checked that power point? Is there any power in that outlet ? Have you checked the cable ?
Regards
Shibin
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Acclaimed Contributor

Re: System Event log

What type of server do you have? What HP-UX version?
Have you tried unplugging and plugging the cords? (Both ends.)
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Occasional Advisor

Re: System Event log

rp 3440, HP-UX 11.11
unplugging power cable and changing outlet doesn't change the situation... i guess this is hardware problem, because the system fault is the same as Sensor: Voltage - 1.5V MP PwrGood
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Honored Contributor

Re: System Event log

Don't forget to check the Firmware revision:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=ux-21688-1〈=en&cc=us&idx=0&mode=4&

Some of these misleading messages were clarified in later versions.

Rgds,
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HPE Pro

Re: System Event log

Hi,

It is time to replace the Power Supply.

Before that,please log a case with HP Support. I will analyse the System Log Events.

The system log events will give a better information ,what is happening over in the system.

The SL logs will be the only hope of analysis if the power supply at the site is good.


HTH,
Regards,
Surendar
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I work for HPE

Accept or Kudo


[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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HPE Pro

Re: System Event log

please log a case with HP Support.

HP Solution Center team will analyze the System Log Events.

The system log events will give a better information ,what is happening over in the system.
I work for HPE

Accept or Kudo


[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]