ts99 analyzer

[Aneesh Mohan]

Hi All,

Need one help.

Could you please let me know the tool for analysing ts99 file for 11.x systems.

Thanks in advance .

[Robert-Jan Goossens_1]

Hi,

Have a look at this doc.

How do I use q4 to pre-process a dump that HP needs to read
Document ID: emr_na-c01021636-6

Europe
http://www8.itrc.hp.com/service/cki/docDisplay.do?docLocale=en&docId=emr_na-c01021636-6

US
http://www1.itrc.hp.com/service/cki/docDisplay.do?docLocale=en&docId=emr_na-c01021636-6

Regards,
Robert-Jan

[Aneesh Mohan]

Hi Robert-Jan,

Thanks for your reply.

Let me inform you that the system is not under HP Support /Warranty ,and also I do know the q4 analysis but I want to know any scripts/tricks which can help to analyse ts99 file for errors .

Regards,
Aneesh

[Robert-Jan Goossens_1]

Hi Aneesh,

There isn't a analysing tool for the TombStones files, q4 is a tool to analyze the crash dump.

Please post your ts99 file.

More info in the attached doc in this thread.
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=195219

Regards,
Robert-Jan

[tkc]

you can only get hp support to analyse the ts99 file. if the reason for you to analyse the ts99 file is because of a system panic/reboot, first of all check the /etc/shutdown file to confirm the system has panic'ed. if it did, verify the ts99 file has valid timestamp and registers. only when a ts99 file is valid, then we will have to analyse it to find out the root cause of the hardware panic. if it isn't a valid ts99 file, the reboot is probably due to a software panic and require analysis on the memory coredump instead.

[Aneesh Mohan]

I did q4 analysis and found cpu4 caused panic to the system.

Closing the thread.