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тАО10-11-2012 07:30 AM
тАО10-11-2012 07:30 AM
HPD6 & HPD7 HDDs firmware issue in HP P6000 Storage
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- firmware update
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тАО10-11-2012 10:34 AM
тАО10-11-2012 10:34 AM
Re: HPD6 & HPD7 HDDs firmware issue in HP P6000 Storage
What is the model name of the disk?
Hope this helps!
Regards
Torsten.
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тАО10-11-2012 11:39 AM
тАО10-11-2012 11:39 AM
Re: HPD6 & HPD7 HDDs firmware issue in HP P6000 Storage
"the command view EVA reports that there is incompatibility."
Where do you see that?
This error could be because the firmware on your disk was released after the XCS/CV you're running were released.
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тАО10-12-2012 04:53 AM
тАО10-12-2012 04:53 AM
Re: HPD6 & HPD7 HDDs firmware issue in HP P6000 Storage
New HDD model: EG0600FBDBU and firmware: HPD7
Old HDD model: EG0600FBDBU and firmware: HPD6
CONTROLLER XCS: 10001000 build version: CR1F1Blesp-10001000
Thanks for your replies and help !
Yaboto
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тАО10-12-2012 04:57 AM
тАО10-12-2012 04:57 AM
Re: HPD6 & HPD7 HDDs firmware issue in HP P6000 Storage
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c03377265/c03377265.pdf
That's a link to the "disk drive firmware" document by HP.
It says that the recommended firmware for EG0600FBDBU is HPD7
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тАО10-12-2012 05:12 AM
тАО10-12-2012 05:12 AM
Re: HPD6 & HPD7 HDDs firmware issue in HP P6000 Storage
Can my current CONTROLLER XCS: 10001000 build version: CR1F1Blesp-10001000 support HPD7 HDD firmware ?
For the moment I wish to downgrade rather the only one new HPD7 disk to HPD6. I would request for a downtime later to do the right thing later.
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тАО10-12-2012 05:39 AM
тАО10-12-2012 05:39 AM
Re: HPD6 & HPD7 HDDs firmware issue in HP P6000 Storage
What is the exact message you get and where did you get it?
Hope this helps!
Regards
Torsten.
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тАО10-12-2012 08:39 AM
тАО10-12-2012 08:39 AM
Re: HPD6 & HPD7 HDDs firmware issue in HP P6000 Storage
Firmwares:
For your XCS? Look in an older version of the "Disk Drive Firmware" document.
But again. It would be nice to have some kind of details as to what error you are talking about.
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тАО10-15-2012 05:17 AM - edited тАО10-15-2012 05:26 AM
тАО10-15-2012 05:17 AM - edited тАО10-15-2012 05:26 AM
Re: HPD6 & HPD7 HDDs firmware issue in HP P6000 Storage
I have been able to downgrade the firmware revision of the new disk from HPD7 to HPD6 successfully. The new disk now has the same firmware revision as the old existing ones, but still I cannot GROUP ADD it. Whenever I want to group it, it says: Device unsopported, meaning it is probably a hardware compatibility issue.
NB: After observing all the disks, I realize that all the old existing ones have the indication EVA SAS, but the new one has only SAS indication.
Please Advise !
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тАО10-15-2012 05:21 AM
тАО10-15-2012 05:21 AM
Re: HPD6 & HPD7 HDDs firmware issue in HP P6000 Storage
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тАО10-15-2012 06:09 AM
тАО10-15-2012 06:09 AM
Re: HPD6 & HPD7 HDDs firmware issue in HP P6000 Storage
I Cannot get the part number for the old disk since it would require removing the disk to check it.
Physically (cage, connectors, everything...) the disks are not different, they are the same
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тАО10-15-2012 06:59 AM
тАО10-15-2012 06:59 AM
Re: HPD6 & HPD7 HDDs firmware issue in HP P6000 Storage
EG0600FBDBU has two option numbers.
581286-B21 and 652583-B21
The last one is a "HP 600GB 6G SAS 10K rpm SFF (2.5-inch) SmartDrive Carrier (SC) Enterprise Hard Drive".
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тАО10-16-2012 02:39 AM
тАО10-16-2012 02:39 AM
Re: HPD6 & HPD7 HDDs firmware issue in HP P6000 Storage
P600/EVA SAS disks have different part numbers.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00305257#A3
Correct part number required for P6000 is
EG0600FBDBU AW611A (Option part number) 613922-001 (Spare Part number) SPS-DRV HD 600GB 10K SFF 6G M6625 SAS
Hari
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