Procedure required for OFFLINE ARRAY CODE LOAD

[Ahmed Saleem]

Hi,
We are trying to upgrade the firmware of FC HDD of EVA 5000 from HP03 to HP05. There are two methods involved to upgrade the firmware
1-OFFLINE ARRAY CODE LOAD
2-INDIVIDUAL UNGROUPED DISK DRIVE
we dont want to go for second option because its time consuming and for the first option we required the detailed procedure for OFFLINE ARRAY CODE LOAD method.

[Ahmed Saleem]

Hi All,

Need help regarding this question. ASAP

[Uwe Zessin]

Contact your service provider (e.g. HP) as this must be planned properly - an end-user is not supposed to do this work, ASAP or not.

[SAKET_5]

Hi Ahmed,

As Uwe mentions, purchase of EVAs entitle you to get HP Services to perform EVA VCS,disk firmware & SMA upgrades. Having said that, depending on your abilities to perform the procedure, sometimes your local HP office can provide you with the required media kits such as VCS, disk firmware superfile, etc to do it yourself.

Also, a number of pre-requisties such as OS version, service packs, secure path versions, etc need to be met and thoroughly planned prior such a major upgrade.

I will highly recommend that you log a call with HP "requesting an EVA upgrade" and they should sort out the complete procedure for you.

If you are just curious and want to read the procedure, please download the updating product software V3.028 document from the following url:
http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&docIndexId=3124&locale=en_US&prodTypeId=12169&prodSeriesId=321347

Also, please consider assigning points to the responses you receive on this forum. It keeps the forum spirit healthy - you have not assigned points to 38 responses that you have received here!

Hope, it helps.

Saket.