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Nimble AF40 - NVRAM Synchronization stopped unexpectedly

 
George_Shashin
Occasional Advisor

Nimble AF40 - NVRAM Synchronization stopped unexpectedly

Hi!
I have a nimble with the following parameters:

Model: AF40
Version: 5.2.1.800-930936-opt
Nimble OS $ uptime

10:33:54 up 1307 days

I made a failover of the controllers.
Pressed Make Active on controller B. After some time, controller B went into SOLO, and controller A became unavailable. And it still shows that controller A is unavailable.
Today I reset the controller A. I pulled it out, waited a couple of minutes and plugged it back in. It booted for about 5 minutes, blinking all the LEDs. Then for about 15 seconds the LEDs looked like the controller was in normal operation and then it rebooted itself. The following is written in the log:

NVRAM Synchronization stopped unexpectedly, not restarting
Array
Nimble-AllFlash
2025-06-23 09:30

Service
The NVRAM Synchronization stopped unexpectedly on the array, system will try to recover from this failure. For the several seconds that the recovery takes, data access will be affected.
Array
Nimble-AllFlash
2025-06-23 09:30


and then the cycle repeats.


Unfortunately, I don't have the opportunity to open a case in support. But I have a similar Nimble that can be used as a spare parts donor.
Do you think this is a hardware problem?
I think I'll can try replacing the problematic controller, but I have a question:
The new controller Version: 6.0.0.500-1005932-opt And the current Version: 5.2.1.800-930936-opt
Will it be a problem that the replacement controller has a higher version than my Nimble?


3 REPLIES 3
buzzsubash
HPE Pro

Re: Nimble AF40 - NVRAM Synchronization stopped unexpectedly

Hi,

It appears to be a hardware issue, and usually it happens if the system fails to detect NVRAM due to a failure, or stuck in initializing state. 


For the controller replacement from another array of different version, I will have to check. Will keep you posted.

Subash Geetha Krishnan
HPE Services – Hybrid Cloud Support

I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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George_Shashin
Occasional Advisor

Re: Nimble AF40 - NVRAM Synchronization stopped unexpectedly

@buzzsubash i created Case: 07310019, maybe this will be useful.

support_s
System Recommended

Query: Nimble AF40 - NVRAM Synchronization stopped unexpectedly

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