Auto creation of _HPOneViewMonitor failed

[KSM1]

Hi,

I just started using OneView, and I ran into a peculiar problem.

I added a new enclosure and one of the blades did not get the auto created _HPOneViewMonitor user?

How does one solve this?

Br

Kenneth

[AleksandraIsa]

Hi @KSM1

Is the iLO healthy? Please go to iLO->Diagnostics and check if it's all green. If it's not, please follow

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c04996097

You may try to re-discover the blade then again. 

[KSM1]

Hi @AleksandraIsa,

I have looked at the diagnostics and all is green.

How do i rediscover the blade? I can only find a refresh button.

The link provided does not work :-)

[AleksandraIsa]

@KSM1 thanks for pointing out. It's really strange, when I search c04996097 in google it opens, but the link does not.

Yes, you may power off the blade-> reseat physically-> and refresh the enclosure in oneview. I hope this helps, pelase keep me posted on the results. 

[KSM1]

Thanks @AleksandraIsa,

I have to schedule a maintenance before taking this blade out, I will let you know when this is done how it went :-)

[Dennis Handly]

> The link provided does not work

There are junk chars on the end:

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c04996097

@AleksandraIsa   you can fix the link by using Post Options > Edit Reply and use the hyperlink menu to edit the URL.

[AleksandraIsa]

@Dennis Handly thank you, I edited it. 

[ChrisLynch · Accepted solution]

A simple refresh of the server hardware or enclosure would attempt to fix this.  You'd then have to look at the async task if it fails to recreate it.  The account is managed by the HPE OneView appliance, and cannot manually be created.

Also, what server hardware model and generation is it?  What iLO firmware version?

[KSM1]

Hi @ChrisLynch,

A refresh does not do the trick this time :-(

the Blade is a Gen 8

and

iLO 4 ProLiant

Firmware Version 2.54

[ChrisLynch]

You will need to look at the Refresh task in the Activity view of the resource.  Can you provide a screenshot of the contents of the task?