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OneView 5.2 - No server hardware type for Gen10 !!

 
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Occasional Contributor

OneView 5.2 - No server hardware type for Gen10 !!

So, I am not sure if am missing something or if it's due to the upgrade from 5.0 to 5.2, but is there a reason when I look at the Server Hardware Type, it only show Gen8 and Gen9, none of my Gen10's are populating.

When I compared them, the Server Hardware Type field is showing "none" on all the Gen10's unlike the other Gen8, & 9 models.

Checked ILO 5 firmware on a few of our GEN10's and they are 2.12 and 2.14.

Is there a reason for this? Any help is appreciated it.

2 REPLIES 2
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Re: OneView 5.2 - No server hardware type for Gen10 !!

This is not an expected nor known behavior, First try a refresh for these server, follow any instructions if there are errors reported. If that cannot be resolved, please log a support case so additional diagnosis can be made. Thanks 

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HPE Pro

Re: OneView 5.2 - No server hardware type for Gen10 !!

Are these Gen10's monitored? If so this is expected behavior as we made that change a while ago. Not sure why you would just now be seeing this behavior.

If managed, and with a OneView Advanced license type assigned, then I would suggest the process Geoff laid out.

I am an HPE employee

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