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Re: Failed to create local file: open /common/mgmt_files/swpackages/PK-4.0.3.4.star: permission deni

 
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AlexanderBerger
Occasional Advisor

Failed to create local file: open /common/mgmt_files/swpackages/PK-4.0.3.4.star: permission denied

Hello,

when i try to load an update package (4.0.3) via PrimeraUI (System->Software) i get following error:

Failed to create local file: open /common/mgmt_files/swpackages/PK-4.0.3.4.star: permission denied

Tried with 3paradm user.

Any idea?

 

Primera A670 | Nimble HF60 | Synergy | SAP HANA on VMware vSphere
3 REPLIES 3
Dardan
Trusted Contributor

Re: Failed to create local file: open /common/mgmt_files/swpackages/PK-4.0.3.4.star: permission deni

There should be another accompanying file starting with TK... 
Have you tried loading / staging this one first, then the PK-... file?

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AlexanderBerger
Occasional Advisor

Re: Failed to create local file: open /common/mgmt_files/swpackages/PK-4.0.3.4.star: permission deni

I tried to upload "PK-4.0.3.4.star" and of course the ISO itself.

But there was no TK-File for download and not in the ISO Archive.

Same error.

 

Primera A670 | Nimble HF60 | Synergy | SAP HANA on VMware vSphere
AlexanderBerger
Occasional Advisor
Solution

Re: Failed to create local file: open /common/mgmt_files/swpackages/PK-4.0.3.4.star: permission deni

Good news, update was automatically provided this morning and it was a one click to install it, great!

["Automatically download updates from HPE InfoSight" is enabled!]

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Primera A670 | Nimble HF60 | Synergy | SAP HANA on VMware vSphere