Fresh Deployment of 3.7.10a on Legacy Hardware (CN-2000, DELL)

[bgreenEveri]

Good morning, we are in the process of pulling back all of our SimpliVity servers and redeploying them. I have downloaded the latest compaitible version for the hardware we have (3.7.10a). I have factory reset my first two nodes using deploy-installer-10.35.0-psi18+sva-3.7.10.200-usb image. I have deployed a dedicated vCenter server for this deployment and have installed the Arbiter on a seperate windows server.

The issue I am having is when I am running the Deployment manager, and I scan for the hosts I am unable to select the Hypervisor Version, and when I select the host and look at the details I see, "Unable to retrieve hypervisor information".

Did I miss a step someplace?

[bgreenEveri]

Update: I may have figured out the issue. The img file might have been corrupt. I am going to run a factory reset on a newly downloaded/copied img file which passed checksum and see where that takes me.

[bgreenEveri]

Update#2: I just finished running a factory reset again and I am receiving the same message.

At what point do you choose the HyperVisor version you want to use or where are those files stored?

[Imobi · Accepted solution]

Hi,

As for Legacy Hardware Simplivity deployment,  3.7.10a version, this requires additional steps and file uploads or script should be run.

Additionally, you will also require 3.7.0 bundle too, I would request you to log a case with the support team to assist you with the process.

Thanks and regards

Imobi

[bgreenEveri]

Thank you, I will submit a ticket.