Unable to edit or delete Backup Policy

[ujainpebe]

I've inherited a Simplivity cluster that's hosting a Horizon VDI.. after digging in I've discovered many linked clones with scattered vmdk errors. It appears there's a backup policy targeting that datastore. I figured it would be a simple fix, but I'm not able to edit or delete the Backup Policy, when I click either action I get the error: "This action is not available for the selected object. The policy has a rule that contains an external store as the destination."

The external store in question is a StoreOnce appliance, I can see the data when I log into StoreOnce. Everything appears connected. I'm able to suspend the backup policy, but still can't delete or edit it. I'm still getting up to speed with Simplivity so hopefully I'm missing something simple.. ideas?

[support_s]

System recommended content:

1. File Level Restore Fails Due to Inability to Edit Backup Policy Rules

2. Unable to Delete a Backup

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[gustenar]

Hello @ujalnpebe,

Try assigning a different backup policy to that Datastore (could be the default one with no rules or any other), once this is done you can attempt to delete the rules of the policy and then the policy itself.