Backing up Cisco C9300, C9400 and C9600

[jefh]

Hi Justin,

I thought I had deleted this info and replaced it.. Below is log for the 9600

10:18:43.747 [DEBUG (0)] [THREAD(6256)] [CCfgFileTransferTaskMgr::createTask] cmd_code = 3101
2020-09-28 10:18:43.759 [DEBUG (0)] [THREAD(6256)] [CCfgFileDataMgr::getTftpServerIP] Doesn't get dev specified tftpserver ip from "tbl_dev_transfer_protocol", Device Id:3420
2020-09-28 10:18:43.760 [DEBUG (0)] [THREAD(6256)] [CCfgFileDataMgr::getDevTransferProtocol] Doesn't get dev specified transfer protocol from "tbl_dev_transfer_protocol", Device Id:3420
2020-09-28 10:18:43.761 [DEBUG (0)] [THREAD(6256)] [CFileTransferTask::transferFileEx()] strDevFileName: 10.254.10.101_running_20200928101843.cfg, strHostFileName :running_3127909342.cfg
2020-09-28 10:18:43.762 [INFO (0)] [THREAD(6256)] [CThirdPartCfgfileMgr::backupRunning()] Begin to backup running cfgfile ...
2020-09-28 10:18:43.762 [INFO (0)] [THREAD(6256)] [CScriptProcessor::exec()] Begin to execute, data: ServiceName = ConfigBackup
ActionName = backup_running_config
InputParam = TFTPFile=D:/Program Files/iMC/server/tmp/running_3127909342.cfg?_?TFTPServer=192.168.100.250?_?UnitList=?_?VpnName=
OutputParam =
CmdResp =
ErrorMessage =
ActionResult = 19

2020-09-28 10:18:43.763 [WARNING (32)] [THREAD(6256)] [CComponentAdapter::checkAccessTypeMatchTransferProtocol()] transfer protocol does not match access type,iTransferProtocol=3,iAccessType=3
2020-09-28 10:18:43.763 [WARNING (32)] [THREAD(6256)] [CComponentAdapter::isDevSupportServiceAction()] transfer protocol does not match access type,ServiceName = ConfigBackup,commandName=Custom,iTransferProtocol=3,iAccessType=3
2020-09-28 10:18:43.763 [DEBUG (0)] [THREAD(6256)] [CScriptProcessor::exec()] Don't support method: custom + snmp, DevID: 3420, ServiceName: ConfigBackup, ActionName: backup_running_config, TransferProtocol: 3
2020-09-28 10:18:43.765 [WARNING (2023)] [THREAD(6256)] [CScriptTool::getDevAdapterNameFromDB()] reader no data, sql: select vendor_name,adapter_name,error_code from tbl_dev_adapter where component_name = 'Custom' and dev_id = 3420 and adapter_type = 0
2020-09-28 10:18:43.766 [DEBUG (0)] [THREAD(6256)] [CQvDBConnADP::executeSQL]execute"update tbl_dev_adapter set adapter_name = 'N/A',sysoid = '1.3.6.1.4.1.9.1.2871',vendor_name = 'Cisco',error_code = 18 where component_name = 'Custom' and dev_id = 3420 and adapter_type = 0" not affected rows!
2020-09-28 10:18:43.767 [ERROR (18)] [THREAD(6256)] [CComponentAdapter::getDevAdapterName()] fail to call discoverDeviceAdapter()
2020-09-28 10:18:43.767 [ERROR (18)] [THREAD(6256)] [CComponentAdapter::isDevSupportServiceAction()] fail to call getDevAdapterName().DevID=3420,ServiceName = ConfigBackup
2020-09-28 10:18:43.767 [DEBUG (0)] [THREAD(6256)] [CAdapterMgr::isDevSupportServiceAction] Fail to call isDevSupportServiceAction().Adapter name = N/A,Service name = ConfigBackup,Action name = backup_running_config,AccessType = 2,iTransferProtocol = 3
2020-09-28 10:18:43.767 [DEBUG (0)] [THREAD(6256)] [CScriptProcessor::exec()] Don't support method: custom + cli, DevID: 3420, ServiceName: ConfigBackup, ActionName: backup_running_config, TransferProtocol: 3
2020-09-28 10:18:43.767 [WARNING (32)] [THREAD(6256)] [CComponentAdapter::checkAccessTypeMatchTransferProtocol()] transfer protocol does not match access type,iTransferProtocol=3,iAccessType=3
2020-09-28 10:18:43.767 [WARNING (32)] [THREAD(6256)] [CComponentAdapter::isDevSupportServiceAction()] transfer protocol does not match access type,ServiceName = ConfigBackup,commandName=ICC,iTransferProtocol=3,iAccessType=3
2020-09-28 10:18:43.767 [DEBUG (0)] [THREAD(6256)] [CScriptProcessor::exec()] Don't support method: SNMP, DevID: 3420, ServiceName: ConfigBackup, ActionName: backup_running_config, TransferProtocol: 3
2020-09-28 10:18:43.768 [WARNING (2023)] [THREAD(6256)] [CScriptTool::getDevAdapterNameFromDB()] reader no data, sql: select vendor_name,adapter_name,error_code from tbl_dev_adapter where component_name = 'ICC' and dev_id = 3420 and adapter_type = 0
2020-09-28 10:18:43.768 [INFO (0)] [THREAD(6256)] [CComponentAdapter::parseVendorAdapter()] Begin to parse ...
2020-09-28 10:18:43.768 [INFO (0)] [THREAD(6256)] [CComponentAdapter::parseVendorAdapter]Vendor existed in memory.Do not need to parse again.vendor name = Cisco
2020-09-28 10:18:43.770 [WARNING (2001)] [THREAD(6256)] [CComponentAdapter::getSupportAdapter()] Fail to get dev version,devID=3420
2020-09-28 10:18:43.770 [WARNING (43)] [THREAD(6256)] [CComponentAdapter::discoverDeviceAdapter()] fail to call getSupportAdapter(),devID=3420
2020-09-28 10:18:43.770 [DEBUG (0)] [THREAD(6256)] [CQvDBConnADP::executeSQL]execute"update tbl_dev_adapter set adapter_name = 'N/A',sysoid = '1.3.6.1.4.1.9.1.2871',vendor_name = 'Cisco',error_code = 43 where component_name = 'ICC' and dev_id = 3420 and adapter_type = 0" not affected rows!
2020-09-28 10:18:43.771 [ERROR (43)] [THREAD(6256)] [CComponentAdapter::getDevAdapterName()] fail to call discoverDeviceAdapter()
2020-09-28 10:18:43.771 [ERROR (43)] [THREAD(6256)] [CComponentAdapter::isDevSupportServiceAction()] fail to call getDevAdapterName().DevID=3420,ServiceName = ConfigBackup
2020-09-28 10:18:43.771 [DEBUG (0)] [THREAD(6256)] [CAdapterMgr::isDevSupportServiceAction] Fail to call isDevSupportServiceAction().Adapter name = N/A,Service name = ConfigBackup,Action name = backup_running_config,AccessType = 2,iTransferProtocol = 3
2020-09-28 10:18:43.771 [DEBUG (0)] [THREAD(6256)] [CScriptProcessor::exec()] Don't support method: CLI, DevID: 3420, ServiceName: ConfigBackup, ActionName: backup_running_config, TransferProtocol: 3
2020-09-28 10:18:43.771 [INFO (43)] [THREAD(6256)] [CScriptProcessor::exec()] Finished to execute, result:
ServiceName = ConfigBackup
ActionName = backup_running_config
InputParam = TFTPFile=D:/Program Files/iMC/server/tmp/running_3127909342.cfg?_?TFTPServer=192.168.100.250?_?UnitList=?_?VpnName=
OutputParam =
CmdResp =
ErrorMessage =
ActionResult = 19

2020-09-28 10:18:43.771 [ERROR (43)] [THREAD(6256)] [CThirdPartCfgfileMgr::__backup()] Failed to call CScriptProcessor::exec().step_detail: , error_message:
2020-09-28 10:18:43.771 [INFO (6187)] [THREAD(6256)] [CThirdPartCfgfileMgr::backupRunning()] End to backup running cfgfile.
2020-09-28 10:18:44.775 [DEBUG (0)] [THREAD(6256)] [CFileTransferTask::transferFileEx()] strDevFileName: 10.254.10.101_startup_20200928101844.cfg, strHostFileName :startup_3127909352.cfg
2020-09-28 10:18:44.777 [INFO (0)] [THREAD(6256)] [CThirdPartCfgfileMgr::backupStartup()] Begin to backup startup cfgfile ...
2020-09-28 10:18:44.779 [INFO (0)] [THREAD(6256)] [CScriptProcessor::exec()] Begin to execute, data: ServiceName = ConfigBackup
ActionName = backup_startup_config
InputParam = TFTPFile=D:/Program Files/iMC/server/tmp/startup_3127909352.cfg?_?TFTPServer=192.168.100.250?_?UnitList=?_?VpnName=
OutputParam =
CmdResp =
ErrorMessage =
ActionResult = 19

2020-09-28 10:18:44.780 [WARNING (32)] [THREAD(6256)] [CComponentAdapter::checkAccessTypeMatchTransferProtocol()] transfer protocol does not match access type,iTransferProtocol=3,iAccessType=3
2020-09-28 10:18:44.780 [WARNING (32)] [THREAD(6256)] [CComponentAdapter::isDevSupportServiceAction()] transfer protocol does not match access type,ServiceName = ConfigBackup,commandName=Custom,iTransferProtocol=3,iAccessType=3
2020-09-28 10:18:44.780 [DEBUG (0)] [THREAD(6256)] [CScriptProcessor::exec()] Don't support method: custom + snmp, DevID: 3420, ServiceName: ConfigBackup, ActionName: backup_startup_config, TransferProtocol: 3
2020-09-28 10:18:44.782 [ERROR (18)] [THREAD(6256)] [CComponentAdapter::isDevSupportServiceAction()] fail to call getDevAdapterName().DevID=3420,ServiceName = ConfigBackup
2020-09-28 10:18:44.782 [DEBUG (0)] [THREAD(6256)] [CAdapterMgr::isDevSupportServiceAction] Fail to call isDevSupportServiceAction().Adapter name = N/A,Service name = ConfigBackup,Action name = backup_startup_config,AccessType = 2,iTransferProtocol = 3
2020-09-28 10:18:44.782 [DEBUG (0)] [THREAD(6256)] [CScriptProcessor::exec()] Don't support method: custom + cli, DevID: 3420, ServiceName: ConfigBackup, ActionName: backup_startup_config, TransferProtocol: 3
2020-09-28 10:18:44.783 [WARNING (32)] [THREAD(6256)] [CComponentAdapter::checkAccessTypeMatchTransferProtocol()] transfer protocol does not match access type,iTransferProtocol=3,iAccessType=3
2020-09-28 10:18:44.783 [WARNING (32)] [THREAD(6256)] [CComponentAdapter::isDevSupportServiceAction()] transfer protocol does not match access type,ServiceName = ConfigBackup,commandName=ICC,iTransferProtocol=3,iAccessType=3
2020-09-28 10:18:44.783 [DEBUG (0)] [THREAD(6256)] [CScriptProcessor::exec()] Don't support method: SNMP, DevID: 3420, ServiceName: ConfigBackup, ActionName: backup_startup_config, TransferProtocol: 3
2020-09-28 10:18:44.783 [ERROR (43)] [THREAD(6256)] [CComponentAdapter::isDevSupportServiceAction()] fail to call getDevAdapterName().DevID=3420,ServiceName = ConfigBackup
2020-09-28 10:18:44.783 [DEBUG (0)] [THREAD(6256)] [CAdapterMgr::isDevSupportServiceAction] Fail to call isDevSupportServiceAction().Adapter name = N/A,Service name = ConfigBackup,Action name = backup_startup_config,AccessType = 2,iTransferProtocol = 3
2020-09-28 10:18:44.783 [DEBUG (0)] [THREAD(6256)] [CScriptProcessor::exec()] Don't support method: CLI, DevID: 3420, ServiceName: ConfigBackup, ActionName: backup_startup_config, TransferProtocol: 3
2020-09-28 10:18:44.784 [INFO (43)] [THREAD(6256)] [CScriptProcessor::exec()] Finished to execute, result:
ServiceName = ConfigBackup
ActionName = backup_startup_config
InputParam = TFTPFile=D:/Program Files/iMC/server/tmp/startup_3127909352.cfg?_?TFTPServer=192.168.100.250?_?UnitList=?_?VpnName=
OutputParam =
CmdResp =
ErrorMessage =
ActionResult = 19

2020-09-28 10:18:44.784 [ERROR (43)] [THREAD(6256)] [CThirdPartCfgfileMgr::__backup()] Failed to call CScriptProcessor::exec().step_detail: , error_message:
2020-09-28 10:18:44.784 [INFO (6187)] [THREAD(6256)] [CThirdPartCfgfileMgr::backupStartup()] End to backup startup cfgfile.
2020-09-28 10:18:45.784 [INFO (0)] [THREAD(6304)] [CCfgFileRestoreTask::processBackupTransferTaskResult()]Process backup transfer task result: { -- SEQUENCE --
result { -- SEQUENCE --
operStep 'ff'H --
,
result '00'H --
,
stepDetail ''H -- "" --
}
,
devID '0d5c'H --
,
strSession ''H -- "" --,
devDescr '444b4c595f53575f30312831302e3235342e31302e31303129'H -- "DKLY_SW_01(10.254.10.101)" --,
transferResultList { -- AsnDevFileTransferResultSeqOf SEQUENCE OF AsnTransferCfgFileResult
{ -- SEQUENCE --
resultList { -- AsnCfgBakOprResultList SEQUENCE OF AsnCfgBakOprResult
{ -- SEQUENCE --
operStep '00'H --
,
result '182b'H --
,
stepDetail ''H -- "" --
}
}
,
fileType '00'H --
,
cfgFileID '13'H --
,
hostFileName '72756e6e696e675f333132373930393334322e636667'H -- "running_3127909342.cfg" --,
devFileNamePath '31302e3235342e31302e3130315f72756e6e696e675f32303230303932383130313834332e636667'H -- "10.254.10.101_running_20200928101843.cfg" --
}
{ -- SEQUENCE --
resultList { -- AsnCfgBakOprResultList SEQUENCE OF AsnCfgBakOprResult
{ -- SEQUENCE --
operStep '00'H --
,
result '182b'H --
,
stepDetail ''H -- "" --
}
}
,
fileType '01'H --
,
cfgFileID '15'H --
,
hostFileName '737461727475705f333132373930393335322e636667'H -- "startup_3127909352.cfg" --,
devFileNamePath '31302e3235342e31302e3130315f737461727475705f32303230303932383130313834342e636667'H -- "10.254.10.101_startup_20200928101844.cfg" --
}
}

}

2020-09-28 10:18:45.786 [WARNING (32)] [THREAD(6304)] [CComponentAdapter::checkAccessTypeMatchTransferProtocol()] transfer protocol does not match access type,iTransferProtocol=3,iAccessType=3
2020-09-28 10:18:45.786 [WARNING (32)] [THREAD(6304)] [CComponentAdapter::isDevSupportServiceAction()] transfer protocol does not match access type,ServiceName = ConfigBackup,commandName=ICC,iTransferProtocol=3,iAccessType=3
2020-09-28 10:18:45.787 [ERROR (43)] [THREAD(6304)] [CComponentAdapter::isDevSupportServiceAction()] fail to call getDevAdapterName().DevID=3420,ServiceName = ConfigBackup
2020-09-28 10:18:45.787 [DEBUG (0)] [THREAD(6304)] [CAdapterMgr::isDevSupportServiceAction] Fail to call isDevSupportServiceAction().Adapter name = N/A,Service name = ConfigBackup,Action name = backup_startup_config,AccessType = 2,iTransferProtocol = 3
2020-09-28 10:18:45.789 [DEBUG (0)] [THREAD(6304)] [qvdm::writeOperLog] send operate log :{ -- SEQUENCE --
strUserName '6a6566685f61'H -- "jefh_a" --,
strOperTime ''H -- "" --,
strIpAddr '3137322e32352e36372e323530'H -- "172.25.67.250" --,
iModuleID '09'H --
,
strOperDesc '4261636b75702072756e6e696e6720636f6e66696775726174696f6e2066696c653a20444b4c595f53575f30312831302e3235342e31302e313031292e'H -- "Backup.running.configuration.file:.DKLY_SW_01(10.254.10.101)." --,
operRst '01'H --
,
strOperFailReason '5472616e736665722066696c65203a20756e6b6f776e206572726f72'H -- "Transfer.file.:.unkown.error" --
}

2020-09-28 10:18:45.792 [DEBUG (0)] [THREAD(6304)] [qvdm::writeOperLog] send operate log :{ -- SEQUENCE --
strUserName '6a6566685f61'H -- "jefh_a" --,
strOperTime ''H -- "" --,
strIpAddr '3137322e32352e36372e323530'H -- "172.25.67.250" --,
iModuleID '09'H --
,
strOperDesc '4261636b7570207374617274757020636f6e66696775726174696f6e2066696c653a20444b4c595f53575f30312831302e3235342e31302e313031292e'H -- "Backup.startup.configuration.file:.DKLY_SW_01(10.254.10.101)." --,
operRst '01'H --
,
strOperFailReason '5472616e736665722066696c65203a20756e6b6f776e206572726f72'H -- "Transfer.file.:.unkown.error" --
}

2020-09-28 10:18:46.794 [DEBUG (0)] [THREAD(6304)] [CCfgFileRestoreTask::sendBackupDevTaskNotify()] Running File:redo_flag = 0, new_step = 0,finish_ flag = 0, notify = { -- SEQUENCE --
iSessionID '0e7e'H --
,
iJobID '0e7e'H --
,
iDevID '0d5c'H --
,
iExtendStatus '0e'H --
,
iResultCode '03'H --
,
iExtendResultCode '182b'H --
,
strExtendResult '3081e130090a01ff0a02182b040002020d5c0404333731300419444b4c595f53575f30312831302e3235342e31302e313031293081ae3055300b30090a01000a02182b04000a0100020113041672756e6e696e675f333132373930393334322e636667042831302e3235342e31302e3130315f72756e6e696e675f32303230303932383130313834332e6366673055300b30090a01000a02182b04000a01010201150416737461727475705f333132373930393335322e636667042831302e3235342e31302e3130315f737461727475705f32303230303932383130313834342e636667'H -- "0..0.......+.....\..3710..DKLY_SW_01(10.254.10.101)0..0U0.0.......+..........running_3127909342.cfg.(10.254.10.101_running_20200928101843.cfg0U0.0.......+..........startup_3127909352.cfg.(10.254.10.101_startup_20200928101844.cfg" --,
bFinished FALSE,
iStepID '07'H --
,
iFileType '00'H --
,
bStepFinished TRUE,
strRespondResult ''H -- "" --
}

2020-09-28 10:18:47.795 [DEBUG (0)] [THREAD(6304)] [CCfgFileRestoreTask::sendBackupDevTaskNotify()] Startup File: redo_flag = 0, new_step = 0,finish_ flag = 0, notify = { -- SEQUENCE --
iSessionID '0e7e'H --
,
iJobID '0e7e'H --
,
iDevID '0d5c'H --
,
iExtendStatus '0e'H --
,
iResultCode '03'H --
,
iExtendResultCode '182b'H --
,
strExtendResult '3081e130090a01ff0a02182b040002020d5c0404333731300419444b4c595f53575f30312831302e3235342e31302e313031293081ae3055300b30090a01000a02182b04000a0100020113041672756e6e696e675f333132373930393334322e636667042831302e3235342e31302e3130315f72756e6e696e675f32303230303932383130313834332e6366673055300b30090a01000a02182b04000a01010201150416737461727475705f333132373930393335322e636667042831302e3235342e31302e3130315f737461727475705f32303230303932383130313834342e636667'H -- "0..0.......+.....\..3710..DKLY_SW_01(10.254.10.101)0..0U0.0.......+..........running_3127909342.cfg.(10.254.10.101_running_20200928101843.cfg0U0.0.......+..........startup_3127909352.cfg.(10.254.10.101_startup_20200928101844.cfg" --,
bFinished TRUE,
iStepID '06'H --

Kind regards,

Jesper

[jefh]

And below should be log for the 9400:

28 10:16:45.846 [ERROR (21)] [THREAD(6252)] [CThirdPartCfgfileMgr::__backup()] Failed to call CScriptProcessor::exec().step_detail: , error_message:
2020-09-28 10:16:45.846 [INFO (6133)] [THREAD(6252)] [CThirdPartCfgfileMgr::backupRunning()] End to backup running cfgfile.
2020-09-28 10:16:46.846 [DEBUG (0)] [THREAD(6252)] [CFileTransferTask::transferFileEx()] strDevFileName: 10.254.10.103_startup_20200928101646.cfg, strHostFileName :startup_3127908172.cfg
2020-09-28 10:16:46.847 [INFO (0)] [THREAD(6252)] [CThirdPartCfgfileMgr::backupStartup()] Begin to backup startup cfgfile ...
2020-09-28 10:16:46.848 [INFO (0)] [THREAD(6252)] [CScriptProcessor::exec()] Begin to execute, data: ServiceName = ConfigBackup
ActionName = backup_startup_config
InputParam = TFTPFile=D:/Program Files/iMC/server/tmp/startup_3127908172.cfg?_?TFTPServer=192.168.100.250?_?UnitList=?_?VpnName=
OutputParam =
CmdResp =
ErrorMessage =
ActionResult = 19

2020-09-28 10:16:46.848 [WARNING (32)] [THREAD(6252)] [CComponentAdapter::checkAccessTypeMatchTransferProtocol()] transfer protocol does not match access type,iTransferProtocol=3,iAccessType=3
2020-09-28 10:16:46.848 [WARNING (32)] [THREAD(6252)] [CComponentAdapter::isDevSupportServiceAction()] transfer protocol does not match access type,ServiceName = ConfigBackup,commandName=Custom,iTransferProtocol=3,iAccessType=3
2020-09-28 10:16:46.848 [DEBUG (0)] [THREAD(6252)] [CScriptProcessor::exec()] Don't support method: custom + snmp, DevID: 3423, ServiceName: ConfigBackup, ActionName: backup_startup_config, TransferProtocol: 3
2020-09-28 10:16:46.850 [ERROR (18)] [THREAD(6252)] [CComponentAdapter::isDevSupportServiceAction()] fail to call getDevAdapterName().DevID=3423,ServiceName = ConfigBackup
2020-09-28 10:16:46.850 [DEBUG (0)] [THREAD(6252)] [CAdapterMgr::isDevSupportServiceAction] Fail to call isDevSupportServiceAction().Adapter name = N/A,Service name = ConfigBackup,Action name = backup_startup_config,AccessType = 2,iTransferProtocol = 3
2020-09-28 10:16:46.850 [DEBUG (0)] [THREAD(6252)] [CScriptProcessor::exec()] Don't support method: custom + cli, DevID: 3423, ServiceName: ConfigBackup, ActionName: backup_startup_config, TransferProtocol: 3
2020-09-28 10:16:46.850 [WARNING (32)] [THREAD(6252)] [CComponentAdapter::checkAccessTypeMatchTransferProtocol()] transfer protocol does not match access type,iTransferProtocol=3,iAccessType=3
2020-09-28 10:16:46.850 [WARNING (32)] [THREAD(6252)] [CComponentAdapter::isDevSupportServiceAction()] transfer protocol does not match access type,ServiceName = ConfigBackup,commandName=ICC,iTransferProtocol=3,iAccessType=3
2020-09-28 10:16:46.850 [DEBUG (0)] [THREAD(6252)] [CScriptProcessor::exec()] Don't support method: SNMP, DevID: 3423, ServiceName: ConfigBackup, ActionName: backup_startup_config, TransferProtocol: 3
2020-09-28 10:16:46.850 [ERROR (21)] [THREAD(6252)] [CDevAdapter::parserAdapterIndexProcess()] get Doc Node error, file: D:\Program Files\iMC\server\bin\..\..\server\conf\adapters\ICC\Cisco\Cisco C9K\adapter.xml
2020-09-28 10:16:46.850 [ERROR (21)] [THREAD(6252)] [CDevAdapter::getAdapterService] fail to call parseAdapterIndex.AdapterName = Cisco C9K
2020-09-28 10:16:46.850 [WARNING (21)] [THREAD(6252)] [CComponentAdapter::getAdapterService] fail to call poAdapter->getAdapterService().service name = ConfigBackup
2020-09-28 10:16:46.851 [WARNING (21)] [THREAD(6252)] [CComponentAdapter::isDevSupportServiceAction()] Can not support specify service.DevID=3423,ServiceName = ConfigBackup,adaptername=Cisco C9K
2020-09-28 10:16:46.851 [DEBUG (0)] [THREAD(6252)] [CAdapterMgr::isDevSupportServiceAction] Fail to call isDevSupportServiceAction().Adapter name = Cisco C9K,Service name = ConfigBackup,Action name = backup_startup_config,AccessType = 2,iTransferProtocol = 3
2020-09-28 10:16:46.851 [DEBUG (0)] [THREAD(6252)] [CScriptProcessor::exec()] Don't support method: CLI, DevID: 3423, ServiceName: ConfigBackup, ActionName: backup_startup_config, TransferProtocol: 3
2020-09-28 10:16:46.851 [INFO (21)] [THREAD(6252)] [CScriptProcessor::exec()] Finished to execute, result:
ServiceName = ConfigBackup
ActionName = backup_startup_config
InputParam = TFTPFile=D:/Program Files/iMC/server/tmp/startup_3127908172.cfg?_?TFTPServer=192.168.100.250?_?UnitList=?_?VpnName=
OutputParam =
CmdResp =
ErrorMessage =
ActionResult = 19

2020-09-28 10:16:46.851 [ERROR (21)] [THREAD(6252)] [CThirdPartCfgfileMgr::__backup()] Failed to call CScriptProcessor::exec().step_detail: , error_message:
2020-09-28 10:16:46.851 [INFO (6133)] [THREAD(6252)] [CThirdPartCfgfileMgr::backupStartup()] End to backup startup cfgfile.
2020-09-28 10:16:47.852 [INFO (0)] [THREAD(6296)] [CCfgFileRestoreTask::processBackupTransferTaskResult()]Process backup transfer task result: { -- SEQUENCE --
result { -- SEQUENCE --
operStep 'ff'H --
,
result '00'H --
,
stepDetail ''H -- "" --
}
,
devID '0d5f'H --
,
strSession ''H -- "" --,
devDescr '444b4c595f53575f30332831302e3235342e31302e31303329'H -- "DKLY_SW_03(10.254.10.103)" --,
transferResultList { -- AsnDevFileTransferResultSeqOf SEQUENCE OF AsnTransferCfgFileResult
{ -- SEQUENCE --
resultList { -- AsnCfgBakOprResultList SEQUENCE OF AsnCfgBakOprResult
{ -- SEQUENCE --
operStep '00'H --
,
result '17f5'H --
,
stepDetail ''H -- "" --
}
}
,
fileType '00'H --
,
cfgFileID '10'H --
,
hostFileName '72756e6e696e675f333132373930383136322e636667'H -- "running_3127908162.cfg" --,
devFileNamePath '31302e3235342e31302e3130335f72756e6e696e675f32303230303932383130313634352e636667'H -- "10.254.10.103_running_20200928101645.cfg" --
}
{ -- SEQUENCE --
resultList { -- AsnCfgBakOprResultList SEQUENCE OF AsnCfgBakOprResult
{ -- SEQUENCE --
operStep '00'H --
,
result '17f5'H --
,
stepDetail ''H -- "" --
}
}
,
fileType '01'H --
,
cfgFileID '12'H --
,
hostFileName '737461727475705f333132373930383137322e636667'H -- "startup_3127908172.cfg" --,
devFileNamePath '31302e3235342e31302e3130335f737461727475705f32303230303932383130313634362e636667'H -- "10.254.10.103_startup_20200928101646.cfg" --
}
}

}

2020-09-28 10:16:47.853 [WARNING (32)] [THREAD(6296)] [CComponentAdapter::checkAccessTypeMatchTransferProtocol()] transfer protocol does not match access type,iTransferProtocol=3,iAccessType=3
2020-09-28 10:16:47.853 [WARNING (32)] [THREAD(6296)] [CComponentAdapter::isDevSupportServiceAction()] transfer protocol does not match access type,ServiceName = ConfigBackup,commandName=ICC,iTransferProtocol=3,iAccessType=3
2020-09-28 10:16:47.854 [ERROR (21)] [THREAD(6296)] [CDevAdapter::parserAdapterIndexProcess()] get Doc Node error, file: D:\Program Files\iMC\server\bin\..\..\server\conf\adapters\ICC\Cisco\Cisco C9K\adapter.xml
2020-09-28 10:16:47.854 [ERROR (21)] [THREAD(6296)] [CDevAdapter::getAdapterService] fail to call parseAdapterIndex.AdapterName = Cisco C9K
2020-09-28 10:16:47.854 [WARNING (21)] [THREAD(6296)] [CComponentAdapter::getAdapterService] fail to call poAdapter->getAdapterService().service name = ConfigBackup
2020-09-28 10:16:47.854 [WARNING (21)] [THREAD(6296)] [CComponentAdapter::isDevSupportServiceAction()] Can not support specify service.DevID=3423,ServiceName = ConfigBackup,adaptername=Cisco C9K
2020-09-28 10:16:47.854 [DEBUG (0)] [THREAD(6296)] [CAdapterMgr::isDevSupportServiceAction] Fail to call isDevSupportServiceAction().Adapter name = Cisco C9K,Service name = ConfigBackup,Action name = backup_startup_config,AccessType = 2,iTransferProtocol = 3
2020-09-28 10:16:47.855 [DEBUG (0)] [THREAD(6296)] [qvdm::writeOperLog] send operate log :{ -- SEQUENCE --
strUserName '6a6566685f61'H -- "jefh_a" --,
strOperTime ''H -- "" --,
strIpAddr '3137322e32352e36372e323530'H -- "172.25.67.250" --,
iModuleID '09'H --
,
strOperDesc '4261636b75702072756e6e696e6720636f6e66696775726174696f6e2066696c653a20444b4c595f53575f30332831302e3235342e31302e313033292e'H -- "Backup.running.configuration.file:.DKLY_SW_03(10.254.10.103)." --,
operRst '01'H --
,
strOperFailReason '5472616e736665722066696c65203a20536372697074206578697374206572726f722e'H -- "Transfer.file.:.Script.exist.error." --
}

2020-09-28 10:16:47.859 [DEBUG (0)] [THREAD(6296)] [qvdm::writeOperLog] send operate log :{ -- SEQUENCE --
strUserName '6a6566685f61'H -- "jefh_a" --,
strOperTime ''H -- "" --,
strIpAddr '3137322e32352e36372e323530'H -- "172.25.67.250" --,
iModuleID '09'H --
,
strOperDesc '4261636b7570207374617274757020636f6e66696775726174696f6e2066696c653a20444b4c595f53575f30332831302e3235342e31302e313033292e'H -- "Backup.startup.configuration.file:.DKLY_SW_03(10.254.10.103)." --,
operRst '01'H --
,
strOperFailReason '5472616e736665722066696c65203a20536372697074206578697374206572726f722e'H -- "Transfer.file.:.Script.exist.error." --
}

2020-09-28 10:16:48.861 [DEBUG (0)] [THREAD(6296)] [CCfgFileRestoreTask::sendBackupDevTaskNotify()] Running File:redo_flag = 0, new_step = 0,finish_ flag = 0, notify = { -- SEQUENCE --
iSessionID '0e7d'H --
,

Isn't it possible to attach a zip file ?

Kind regards,

Jesper

[jguse]

Hello,

For the first (9600), it looks like iMC cannot find the correct adapter to use:

adapter_name = 'N/A',sysoid = '1.3.6.1.4.1.9.1.2871',

A few things you can check...

* Make sure you have defined the device model for this SysOID via Resource Management > Device Definition

* Make sure iMC is provided with SNMP RW and full CLI access, and the CLI Login Type (Telnet/SSH) is set

* Verify the SysOID of the switch is indeed in the adapter-index.xml file under the correct adapter

* Try deleting the device from iMC and re-adding it, this will force it to update the adapter

One more thing - if you use Telnet as CLI access, iMC expects that you will also use TFTP/FTP as transfer protocol, and with SSH it will expect a secure transfer protocol like SCP/SFTP, otherwise it will complain (in the log, "transfer protocol does not match access type").

You can check which protocols and methods (CLI or SNMP-triggered backup) iMC detected as supported for your device by going to Configuration Center > Options page. Device Capability Set shows you this. The default transfer protocol used is on the next tab "File Transfer Mode", and further down on the page you can define a "Single Device Transfer Mode" for individual devices that do not work with the default transfer mode.

Keep in mind that for FTP and SFTP Server modes you must set up a third-party FTP solution on iMC's server for it to work. Personally I'd recommend TFTP or SCP for ease of setup where supported.

---

Regarding the 9400, what is the Cisco C9K adapter? Did you create a custom adapter for these switches? If so, which existing adapter are the scripts based on? I'm asking since my own iMC installations don't have such a folder.

2020-09-28 10:16:46.850 [ERROR (21)] [THREAD(6252)] [CDevAdapter::parserAdapterIndexProcess()] get Doc Node error, file: D:\Program Files\iMC\server\bin\..\..\server\conf\adapters\ICC\Cisco\Cisco C9K\adapter.xml
2020-09-28 10:16:46.850 [ERROR (21)] [THREAD(6252)] [CDevAdapter::getAdapterService] fail to call parseAdapterIndex.AdapterName = Cisco C9K
2020-09-28 10:16:46.850 [WARNING (21)] [THREAD(6252)] [CComponentAdapter::getAdapterService] fail to call poAdapter->getAdapterService().service name = ConfigBackup
2020-09-28 10:16:46.851 [WARNING (21)] [THREAD(6252)] [CComponentAdapter::isDevSupportServiceAction()] Can not support specify service.DevID=3423,ServiceName = ConfigBackup,adaptername=Cisco C9K

The error message seems to indicate there's a problem with the adapter.xml file, which is a file located in each adapter folder that defines the services (config backup, deployment etc) that are available for the devices using it. If you create a custom adapter folder, note that they do not have any blank space in the name. Please make sure there is no space - Cisco C9K should be changed to CiscoC9K and adapter-index.xml updated accordingly too.

[jefh]

Hi Justin,

Good new, I got it to work.

I moved related SysOIDs under "generic Cisco adapter" in -xml file. Rebooted server, and deleted 9400 and 9600 devices and added devices again. Now it works

Thanks for your support. It's highly appriciated.

Best regards,

Jesper