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тАО11-20-2019 04:15 AM
тАО11-20-2019 04:15 AM
Failed to add in a topology
Good afternoon,
Since a few days ago I can't add any object (note, line..) in a topology in iMC.
I have changed user administrator and neither.
I tried several browsers and nothing.
That could be happening?
Thanks.
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тАО11-20-2019 08:40 AM
тАО11-20-2019 08:40 AM
Re: Failed to add in a topology
Make sure all processes are running in the DMA agent. If they are all running it may be worth trying to stop and restart of all processes.
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тАО11-21-2019 03:21 AM
тАО11-21-2019 03:21 AM
Re: Failed to add in a topology
I have restarted the entire server, which entails the restart of the services and nothing
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тАО03-11-2021 02:15 AM
тАО03-11-2021 02:15 AM
Re: Failed to add in a topology
Hello again,
I still have the same problem, I get a crash when I want to add a note in the topology.
Error from iMC:
Operator: xxx
IP Address: X.X.X.X
Result: Failure
Module Name: Device Resource
Operated at: 2021-03-11 09:25:07
Operation: Adding note "intento" to network topology.
Failure Cause: Failed.
Error from server:
[root@xxxxxx ~]# grep -i "intento" /opt/iMC/client/log/*.*
/opt/iMC/client/log/imcforeground.log:2021-03-11 09:25:07 [INFO ] [http-nio-8443-exec-19] [com.imc.plat.operlog.func.OperationLogMgrImpl::insertLog] moduleId: 1, description: Adding note "intento" to network topology.
/opt/iMC/client/log/imcforeground.log:2021-03-11 09:25:07 [INFO ] [http-nio-8443-exec-19] [com.imc.plat.operlog.func.OperationLogMgrImpl::insertLog] [OperationLog] Operator:apnavas,IP Address:10.230.213.167,Module Name:Device Resource,Operation:Adding note "intento" to network topology.,Result:FAILURE
I have already restarted service by service and I have restarted the server itself and nothing.
The iMC data is:
Intelligent Management Platform (JG747AAE): iMC PLAT 7.3 (E0605H05)
VXLAN Management: iMC VXLAN 7.3 (E0605P04)
Data Server: Linux