IMC
cancel
Showing results for 
Search instead for 
Did you mean: 

IMC 5.1 (E0202) : adding vlan devices list empty

 
SOLVED
Go to solution
Highlighted
Occasional Collector

IMC 5.1 (E0202) : adding vlan devices list empty

Hi!
i've recently installed IMC 5.1 (E0202) solution on a RedHat server.
i added all my Nortel/Avaya switches but i can't select any switch for adding vlan,
the devices list is completely empty.
can anyone help me ?
thanks.
25 REPLIES 25
Highlighted
Honored Contributor

Re: IMC 5.1 (E0202) : adding vlan devices list empty

If it's a new install, why did you choose 5.1? You should install 7.0 E0202.

 

That said, I'm not sure that Avaya is supported for VLAN management.

Highlighted
Occasional Collector

Re: IMC 5.1 (E0202) : adding vlan devices list empty

thank you for your reply. we bought imc a year ago. i'll try with this version

if it's ok, can we use our 5.1 license key with this new one ?

Highlighted
Honored Contributor

Re: IMC 5.1 (E0202) : adding vlan devices list empty

Yes, you can use the same licenses. 

 

You will need to upgrade to 5.2 first, then go to 7.0.

 

It sounds like you haven't really used it, or done much configuration though - so it might be easier to just do a clean installation of 7.0 E0202.

Highlighted
Occasional Collector

Re: IMC 5.1 (E0202) : adding vlan devices list empty

yes effectivively i prefer to make a clean installation.
i hope that our switches will be supported for vlan management.

thank you!
Highlighted
Occasional Collector

Re: IMC 5.1 (E0202) : adding vlan devices list empty

i've installed imc 7 and our avaya switches are not recognized in the devices list for vlan management :(
Highlighted
Honored Contributor
Solution

Re: IMC 5.1 (E0202) : adding vlan devices list empty

Log a support case, ask them to confirm the level of support for Avaya, and ask them to add support for it in a future version. (No guarantees, but if you don't ask, you'll never get)

Highlighted
Occasional Collector

Re: IMC 5.1 (E0202) : adding vlan devices list empty

i thought about that, but didn't know if it was possible. i'll try it. thanks for your support.
Highlighted

Re: IMC 5.1 (E0202) : adding vlan devices list empty

hi, i have the same problem, i can't backup my nortel switch, my snmp are goods but nothing.

 

see picture 1

 

with any HP products i can backup the config easyly.

 

see picture 2.

 

 

any idea ?

Highlighted
Honored Contributor

Re: IMC 5.1 (E0202) : adding vlan devices list empty

Do you have the right Telnet credentials set?

What does the imccfgbakdm log file say?

From a quick look, that sysOID matches the NortelERS adapter, which supports TFTP + CLI backup of the startup config.

Don't worry about that other bit you've shown on the screenshot with Trap Destinations.