IMC and NTA database issues

[dmacesic]

We have iMC PLAT 7.0 (E0202) and iMC NTA 7.0 (E0201H01). When trying to do the following operations, we are getting databse error messages:

- Reports > Interface Connectivity Summary Report: Unexpected database connector error

- Reports > Capacity Summary: Error finding JNDI name (nta.fqdn.example.com)

- Service > Traffic Analysis and Audit > Database Space: Data File Usage/Failed to obtain data, Disk Usage/Failed to obtain data

I was wondering if there was something in the configuration we could quickly address to resolve this? Otherwise we will open a support call.

[LindsayHill]

Just did some quick checks on my system (Linux/MySQL), and those seem to work.

What database are you using? Local/remote? I'd be starting there. Make sure it's running, check the DB logs, etc. Also check to see if any permissions have been changed.

[MohammadH]

hello dmacesic

did you fix this ? if yes please tell how

 i use remote DB.