Service remaining in starting

[max2676]

Hi,

my version is E0705P06

From 2 months i have almost all services remaining in starting.

I tried reboot server but nothing.

dbman.exe, imcacldm.exe, ecc

Only services started are :

euplat, unbaserver, jserver, seplat.

What happened ?

Thanks

[jguse]

Hello @max2676 ,

The processes you mentioned that start are those which don't need to access the database. Such issues are generally caused by a lack of DB connectivity. Check and make sure the DB is working and can be accessed from the IMC system.

Some tips:

* The CMD prompt on the IMC server should be able to run 'osql' command if your DB client is setup properly, and you can also run that to test connectivity to the database (see MSSQL docs on OSQL)

* iMC also includes a tool to test DB connectivity: iMC\common\lib\conntest.exe
usage: conntest -User=sa -Password=password [-Server=127.0.0.1] [-DBName=dbname]

The output there is sometimes more helpful than osql command.

iMC processes get their DB information primarily from the file iMC\common\conf\server-addr.xml so check that file in a text editor, and make sure the correct DB hostname/IP is shown there for each component. You can manually change it if needed.