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Re: No hard drive information in system heath

 
hoangnguyen
Frequent Advisor

No hard drive information in system heath

Hi,

I'm using 02 HPE Integrity rx2800 i2 Servers.

I access to server system heath via iLO3 in order see status of server components but there is not any information  about hard dirves. 

Does any one know the reason, and how can I see my HD?

Thanks.

9 REPLIES 9
Torsten.
Acclaimed Contributor

Re: No hard drive information in system heath

Running HP-UX?

Smart array controller in RAID mode?

Do

ioscan -fn

and look out for the ciss device.

Then do

 

sautil /dev/ciss0

saconfig /dev/ciss0


Hope this helps!
Regards
Torsten.

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hoangnguyen
Frequent Advisor

Re: No hard drive information in system heath

Hi, thanks for reply.

My server are running under OpenVMS.

 My RAID type is RAID10.

You know I tried to access to ist iLO port from Windows, i can see other components except hard drives.

Can you help me? 

jsm6
HPE Pro

Re: No hard drive information in system heath

Hi,

I doubt, you will be able to see the raid info/drives from ILO.

To view details about SAS/RAID info under p410i controller (embedded), you may see the info either from,

1.Orca (during boot and entering into Orca)
2.From OpenVMS using "MSA$UTIL.EXE" utility.

$ MC MSA$util
MSA> Show Controller
MSA> Set Controller
MSA> Show Controller
MSA> Show Disk
MSA> Show Disk/Full
MSA> Show Unit/Full
MSA> Exit

Also refer https://vmssoftware.com/pdfs/HP_branded_docs_1st_batch/HP_OpenVMS_SysMgmt_Utilities_Ref_Manual_Vol2.pdf

http://h30266.www3.hpe.com/odl/axpos/opsys/vmsos84/6048/6048pro_index_006.html#index_m

Thanks and Regards.

I am a HPE Employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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hoangnguyen
Frequent Advisor

Re: No hard drive information in system heath

Hi,

Thanks, I will try and let you know the outcome.

jsm6
HPE Pro

Re: No hard drive information in system heath

Hi,

May i know if you are able to find the requested info using commands suggested?

Thanks and Regards.

I am a HPE Employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

Accept or Kudo

hoangnguyen
Frequent Advisor

Re: No hard drive information in system heath

Hi,

I tried the first command: $ MC MSA$UTIL, but it failed. I got the following message.

msautil.png

May be my account doesn't have audit privilege.

Do you think that it is unable to see disk information from iLO port with this type of server?

Please help more.

jsm6
HPE Pro

Re: No hard drive information in system heath

Hi,

Yes the user need privileges to run the utility and OS is the only place to check.

And from ILO, you cannot see raid card/ disk details for rx2800 i2.

Thanks and Regards.

I am a HPE Employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

Accept or Kudo

hoangnguyen
Frequent Advisor

Re: No hard drive information in system heath

Hi,

In fact that I'm processing the case in this link: https://community.hpe.com/t5/integrity-servers/failed-to-insert-new-disk-into-hpe-integrity-rx2800-i2-server/td-p/7089619#.XtDVZ1QzbIU

That why I created this discussion.

Please help me case in the link above.

Thanks. 

jsm6
HPE Pro

Re: No hard drive information in system heath

Hi,

I have replied in the other link.

Thanks and Regards.

I am a HPE Employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

Accept or Kudo