11.31.OS installation failed with below error...

[Siju Vadakkan]

I am installing using CDROM connected via USB
--------------------------------------------

| iLO Virtual Media | | Serial #: GB8807BP01 | | iLO Virtual Media | | | | Core LAN Port 1 | | System Firmware: 3.01 [4739] | | Core LAN Port 2 | | BMC Version: 5.20 | | Core LAN Port 3 | | MP Version: T.02.17 | | Core LAN Port 4 | | Installed Memory: 16384 MB | | EFI Shell [Built-in] | | | | ---------------------- | | CPU Logical | | Boot Configuration | | Module CPUs Speed Status | | System Configuration | | 0 2 1.6 GHz Active | | Security Configuration | | 1 2 1.6 GHz Active | \-------------------------/ | | | | | | Use ^ and v to change option(s). Use Enter to select an option

Loading.: iLO Virtual Media
Load of iLO Virtual Media failed: Not Found

Booting over the network
Loading.: Core LAN Port 1

Client MAC Address: 00 1E 0B 5C 35 18 .....\
PXE-E16: Valid PXE offer not received.
Load of Core LAN Port 1 failed: Not Found

Booting over the network
Loading.: Core LAN Port 2

Client MAC Address: 00 1E 0B 5C 35 19 .....-
PXE-E16: Valid PXE offer not received.
Load of Core LAN Port 2 failed: Not Found

Booting over the network
Loading.: Core LAN Port 3

Client MAC Address: 00 1E 0B 5C 35 16 ...../
PXE-E16: Valid PXE offer not received.
Load of Core LAN Port 3 failed: Not Found

Booting over the network
Loading.: Core LAN Port 4

Client MAC Address: 00 1E 0B 5C 35 17 .....|
PXE-E16: Valid PXE offer not received.
Load of Core LAN Port 4 failed: Not Found
Loading.: EFI Shell [Built-in]
EFI Shell version 2.00 [14.62]
Device mapping table
fs0 : Acpi(HWP0002,PNP0A03,0)/Pci(2|1)/Usb(0, 0)/CDROM(Entry0)
blk0 : Acpi(HWP0002,PNP0A03,0)/Pci(2|1)/Usb(0, 0)
blk1 : Acpi(HWP0002,PNP0A03,0)/Pci(2|1)/Usb(0, 0)/CDROM(Entry0)
blk2 : Acpi(HWP0002,PNP0A03,0)/Pci(2|1)/Usb(0, 0)/CDROM(Entry1)
blk3 : Acpi(HWP0002,PNP0A03,200)/Pci(1|0)/Scsi(Pun1,Lun0)
startup.nsh> echo -off

Welcome to HP-UX Install Media


(C) Copyright 1999-2006 Hewlett-Packard Development Company, L.P.
All rights reserved

HP-UX Boot Loader for IPF -- Revision 2.035

Press Any Key to interrupt Autoboot
AUTO ==> boot :IINSTALL
Seconds left till autoboot - 0
AUTOBOOTING...> System Memory = 16354 MB
loading section 0
...................................................................................... (complete)
loading section 1
............... (complete)
loading symbol table
loading ram disk file (:IINSTALLFS).
.....................................................................................................................
(complete)
Launching :IINSTALL
SIZE: Text:43626K + Data:7580K + BSS:20890K = Total:72097K
Console is on Serial Device - via PCDP
Booting kernel...


Stored message buffer up to system crash:

MFS is not defined.
krs_read_mfs: Error 5 opening MFS.
Found adjacent data tr. Growing size. 0x2430000 -> 0x6430000.
Loaded ACPI revision 2.0 tables.
MMIO on this platform supports Write Coalescing.
krs_read_mfs: Error 5 opening MFS.



Memory Class Setup
-------------------------------------------------------------------------
Class Physmem Lockmem Swapmem
-------------------------------------------------------------------------
System : 15555 MB 15555 MB 15555 MB
Kernel : 15555 MB 15555 MB 15555 MB
User : 14603 MB 12946 MB 12996 MB
-------------------------------------------------------------------------

Starting ktracer 0 1
Installing Socket Protocol families AF_INET and AF_INET6
64000/0xfa00 esvroot
Kernel EVM initialized
sec_init(): kernel RPC authentication/security initialization.
secgss_init(): kernel RPCSEC_GSS security initialization.
rpc_init(): kernel RPC initialization.
rpcmod_install(): kernel RPC STREAMS module "rpcmod" installation. ...(driver_install)
NOTICE: nfs_client_pv3_install(): nfs3 File system was registered at index 11.
NOTICE: nfs_client_pv4_install(): nfs4 File system was registered at index 12.
0 sba
0/0 lba
0/0/1/0 rmp3f01
0/0/1/1 rmp3f01
0/0/1/2 asio0
0/0/2/0 UsbOhci
NOTICE: USB device attached. Identification String:
Devices/Device/USB/Standard/hp/Unknown/0_1
<2.1.3.10.1008.4390.1>
0/0/2/0.0x0 UsbMiniBus
0/0/2/0.0 UsbMiniBus
NOTICE: USB device attached. Identification String:
Devices/Keyboard/USB/Boot/hp/Unknown/0_1
<2.305.3.100.1008.4390.1>
0/0/2/0.0x0.0x0 UsbBootKeyboard
0/0/2/0.0.0 UsbBootKeyboard
NOTICE: USB device attached. Identification String:
Devices/Mouse/USB/Standard/hp/Unknown/0_1
<2.307.3.10.1008.4390.1>
0/0/2/1 UsbOhci
0/0/2/2 UsbEhci
0/0/4/0 gvid_core
0/1 lba
bad_kern_reference: 0xffff31.0x10, fault = 0x8

Message buffer contents after system crash:

panic: Fault when executing in kernel mode
Stack Trace:
IP Function Name
0xe000000002396640 bad_kern_reference+0xa0
0xe000000001297840 $cold_vfault+0x4c0
0xe0000000008f1af0 vm_hndlr+0x560
0xe000000001ee8780 bubbledown
0xe000000000bb1b91 Messaging_MessageToProtocol+0x11
0xe000000000bd4940 MibString_AppendMibClause+0xa0
0xe000000000c196a0 UsbMibStringGenerator_GenerateUsbMibString+0x820
0xe000000000c06db0 UsbConfigurationParser_VisitInterfaceToken+0x9e0
0xe000000000b9a610 VisitorElement_AcceptVisit+0x90
0xe000000000c04260 UsbConfigurationParser_ParseDeviceDescription+0x3b0
0xe000000000c12a10 UsbDevice_DeviceConfigured+0x730
0xe000000000bcb5e0 HubCore_DeviceReady+0x1e0
0xe000000000c3ed60 UsbOhci_DeviceReady+0x80
0xe000000000c3d7a0 UsbOhci_SynchronizeDeviceStatus+0xb00
0xe000000000bcbc60 HubCore_CheckDeviceStatusHandler+0x5d0
0xe000000000c3cc70 UsbOhci_CheckDeviceStatusHandler+0x240
0xe000000000c31240 OhciInterruptEvent_AcceptVisit+0x100
0xe000000000b97900 EventPath_SubmitEvent+0x90
0xe000000000b96380 Event_SendEvent+0x2e0
0xe000000000be30e0 Thread_ThreadContext+0x1c0
0xe000000000b28a90 kthread_daemon_startup+0x90
End of Stack Trace

linkstamp: Wed Jan 10 17:44:00 PST 2007
_release_version: @(#) $Revision: vmunix: B.11.31_LR FLAVOR=perf
Calling function e00000000191b9e0 for Shutdown State 1 type 0x2
0/1/1/0 igelan
0/1/1/1 igelan
i 0 pfn 0x1 pages 0x9f
i 1 pfn 0x100 pages 0x3dc42
i 2 pfn 0x3e1a4 pages 0x384
i 3 pfn 0x3fc00 pages 0x186
i 4 pfn 0x3fd88 pages 0xa
i 5 pfn 0x3fdba pages 0x6
i 6 pfn 0x3fdde pages 0x6
i 7 pfn 0x100000 pages 0x300000
i 8 pfn 0x10040000 pages 0xbf1fe
i 9 pfn 0x100ff200 pages 0xe00

*** A system crash has occurred. (See the above messages for details.)
*** The system is now preparing to dump physical memory to disk, for use
*** in debugging the crash.

ERROR: Your system crashed before I/O and dump configuration was complete.
This system does not support a crash dump under these circumstances.
Contact your HP support representat
Connection closed.

Type `help' to learn how to use Xshell prompt.
Xshell:\>

[Steven Schweda · Accepted solution]

> I am installing using CDROM connected via
> USB

Installing from which CDROM? I'd expect
11.31 to be on one or more DVDs.

Connected to what? Is this some supported
configuration of software and hardware?

> Contact your HP support representat[ive]

Sounds to me like a good idea.

[Siju Vadakkan]

using DVD ROM connectd using USB insterface on the Console cable and It is 2 DVD's

[Steven E. Protter]

Shalom,

The only supported USB devies on a HP-UX server are keyboard and mouse. If you are trying the install from a USB DVD, stop.

Get a SCSI drive and try again.

More likely however the problem is bios/firmware. 11.31 has requirements that must be met before installation. I'd check the matrix for you hardware which you do not list.

Looks like modern Itanium hardware to me.

SEP

[Siju Vadakkan]

it is Blade server : BL860c

[Eric SAUBIGNAC]

Bonjour,

recently had same troubles to install a BL860 with HP-UX 11.31 and an external USB dvdrom and HP Foundation installation DVD from September 2007. The only workaround I found (no Ignite server available) was to use the virtual device from ILO2 interface. More than 4 hours to install ... but it was a success.

After installation, external USB dvdrom was still unavailable. Then what I did is a "match_target" installation with application DVD Of December 2007 ... still with virtual CD from ILO2. And after, miracle, thanks God, I was able to access external USB drive.

BE WARE with application DVD of December 2007 : if you find "Product of Puerto Rico" on the plastic Cover, there is a very strong chance that this DVD is corrupted. Several of my colleagues had a problem with. If it is written "EU" the DVD is OK. I Had this chance ;-)

Of course if you have an Ignite server you can try to install your box with it

Regards

Eric

[Matti_Kurkela]

Updated information for SEP:
the newest releases (June 2007 and after) of HP-UX 11.23/Itanium now have USB CD/DVD support. I have no experience with HP-UX 11.31 yet, but the documents I've seen say that 11.31 got USB CD/DVD support in September 2007 release.

This is because the c-class Itanium blades (BL860c) support HP-UX, but in a blade environment an external SCSI interface is not guaranteed to be available.

Of course, the preferred method for installing blades (with any OS) would be a network installation server (i.e. Ignite server for HP-UX)... but if you're building a new site using exclusively blade technology, you need something else to set up the *first* HP-UX blade that may then become the Ignite server for all the others.

NOTE: to use an USB CD/DVD with HP-UX installation, you *must* install using June 2007 or later release of installation discs. The earlier disks won't have USB support in the installer.

Be advised that at least with 11.23 June 2007 release, the USB installation using a LG GSA-2166D USB DVD reader/writer worked but was *very slow* - maybe the installer supported USB1 transfer speed only?

MK

[Siju Vadakkan]

Can u please get me the steps to configure DVD at ILO

[Ludovic Derlyn]

hi

I have encountered same problem last month
Problem is due to dvd drive, only some of dvd drive are supported on 11iv3

I have changed my dvd drive nd install it's ok (dvd drive is LG GSA-E40L)

I have not found any informations aboutt dvd drive supported or not

Regards
L-DERLYN

[Eric SAUBIGNAC]

Siju,

No HP-UX box near me that could help me to validate exactly the process, so here is a general only guide.

You are supposed to connect from your client PC to the console of the HPUX box with an http browser.

Then log in.

You will find a page called "Virtual Media" or something like this where you can start an applet that will connect the HP-UX box to your local DVD ROM or a local ISO image of the DVD you want to use.

Once this applet is started on your desktop, keep it running then insert your HP-UX installation DVD. Then connect to the console through the page "remote console" you will find in the http interface or with telnet, ssh or whatever you have configured on the console.

At EFI, you should find an entry that will permit you to boot through the virtual DVD. If not, try to boot from EFI SHELL : you should see the virtual DVD with an entry like "FS0:" or "FS1:", etc ..

Eric

[YAQUB_1]

Hi Siju,

Could U please check Ur system all firmware is latest, if any one is backdate some time U have facing some problem.

U did not mention which H/W model Ur using, thats why I did not provide U system firmware URL link.

If is it possible then U can send me MP event logs (press D), I will check in any H/W error in Ur system.

Thanks--Yaqub
HP Support!!!