Error adding a DTC.

[Paul Thomson_2]

I am trying to add a 16RX DTC to a system.
I get the below error message

ja218_1:/ # rdtcadd ja218d01 164.39.210.60
DTC ja218d01 is going to be added in A1430000, do you want to proceed [y/n] ?y

Error: <270> : Unable to Add DTC.
Error: <123> : Unable to perform internal database function.
Error: <6202> : File open failure

I have checked /home/tftp/rdtcmgr and this has permissions which are OK. Checked the RX manual and 6202 does not appear. Does anyone have any ideas ?

Thanks
Paul

[Chris Wilshaw]

I think that I've seen this in the past when trying to add a dtc that already existed (and had been partially deleted).

try an rdtclist -d to see if any trace of it's present on the system already.

[Paul Thomson_2]

Hi.

There are no RXs present on the system
ja218_1:/ # rdtclist -d

Data base empty, no DTC managed yet

The DTC is on the system as a TN, but I have been able to add the RX with the TN config already on the system with many other servers.

[steven Burgess_2 · Accepted solution]

Tommo

The problem is that SWINSTALL did NOT CREATE the log, status, and upload directories. rdtcadd needs to have home directory for tftp user in /home.

1. Recreate the tftp user.
It will create the user and it create the home directory
in /home/tftpdir.

2. Reinstall rdtcmanager.

If you check Osaka box you can see

:/home/tftp # ll
total 4172
drwxr-xr-x 2 root sys 96 Aug 2 1999 hpnp
drwxr-xr-x 6 root sys 96 Jan 14 01:18 rdtcmgr
-rw-rw-rw- 1 root sys 2135509 Jan 14 00:16 rdtcmgr.tar.gz

HTH

Steve