Installing Support plus cd: QPK1100

[Warren griggs]

Hi,

I am trying to Install QPK1100 on my server but am getting an error....

# swinstall -s MSXgbhp7:/cdrom/QPK1100 -x patch_match_target=true -x autoreboot=true

======= 06/27/01 14:08:16 BST BEGIN swinstall SESSION
(non-interactive) (jobid=Server-0051)

* Session started for user "root@Server".

* Beginning Selection
* Target connection succeeded for "Server:/".
* "Server:/cdrom/QPK1100": Cannot open the logfile on this
target or source. Possibly the media is read-only or there is
a permission problem. Check the daemon logfile and
"/var/tmp/swagent.log" on this host for more information.
NOTE: The patch match operation failed to find patches for target
software on "Server" which passed the filter.
NOTE: Cannot continue the "swinstall" task.

======= 06/27/01 14:08:33 BST END swinstall SESSION (non-interactive)
(jobid=Server-0051)


The swagent.log has this.....

* 06/27/01 14:08:24 BST BEGIN source AGENT SESSION (pid=1559)
* Agent session started for user "root@Server". (pid=1559)
ERROR: This Agent session lost the RPC connection to the Controller
or Target Agent that initiated the session. RPC runtime
detected this lost connection. The session is being shut
down. (pid=1559)
* 06/27/01 14:08:33 BST END source AGENT SESSION (pid=1559)

I have installed XSWCR1100 & XSWHWGR1100 fine but have this problem on QPK1100.

Does anyone have any ideas?

OS is HPUX 11.00.

Thanks in advance,

Colin.

[Sachin Patel]

Hi Colin
couple things you can try
1. restart /usr/sbin/swagentd.
2. Use option (-x rpc_time=9 this is timeout interval, 9 is highest timeout)

Sachin

[Warren griggs]

Thanks Sachin, I tried that (restart &-x rpc_timeout=9) but still no joy.

[Pawel Orzechowski]

Hello,

I had the same problem, so I added "-x agent_timeout_minutes=60" option to swinstall and it helped.

Regards

Pawel

[Armin Feller]

Hi,

the solution is to FIRST install PHCO_23966 (no reboot required) and THEN swinstall the QPK11.0 bundle.

Regrads ...
Armin

[Birgit Federmann]

Hi,

this is most probably a problem with automounter running on the machine while installing patches. Try to stop automounter, restart swagentd and try to install the software again.

Regards,
Birgit

[Jochen Heuer]

Hi,

you can also try to stop automounter / nfs:

$ /sbin/init.d/nfs.client stop

After installing QPK start automounter / nfs again

$ /sbin/init.d/nfs.client start

This may sound weird but has helped in lots of cases :-)

Jochen

[Ravi_8]

Hi, Colin

first mount the CD from remote machine (MSXgbhp7) on to the machine

#mount MSXgbhp7:/cdrom /cdrom
#swinstall -s /cdrom/QPK1100