login error

[Fadia Almarei]

Dear All
i have HP-UX 10.20 server that run a special application , we add user to the unix using specail command from this application which will add the user to /etc/passwd file and when i use the xmanager to login with this user it does not login,and when i use the su command it give the following error and does not login
"Cannot start with Fail Safe session. Exiting ..."

[Robert-Jan Goossens]

Hi,

Check the permissions of the users homedir.

Check the passwd file for errors
# pwck

Best regards,
Robert-Jan

[Slawomir Gora]

Hi,

1. did you check if entry for this user in /etc/passwd is correct ?
2. did you check if user home directory exist and has correct permisions ?

[Fadia Almarei]

yes every thing is OK

[Slawomir Gora]

Hi,

can you show me /etc/passwd entry ?

did yoy try to login by telnet to system as this new user ?

[Fadia Almarei]

i try telnet session also the sam error.no errors in /etc/passwd file

[Thayanidhi]

I think the shell you are trying to use for that user is experiencing a problem!

Regds
TT