printing error

[Fadia Almarei]

Dear All
I have the following error in my HP-Ux 10.20, when i try to create a printer,

"The local system does not appear to be a member of a DCE Cell, and
the HPDPS client daemon is not running. SAM cannot be
used to manage HPDPS if the client daemon is not running.

Do you want the client daemon to be started?

[Yes ]] [ No ]

"
and when i select it i get the following error

"Retrieving data about spoolers and supervisors failed, the results
are: pdls: { ذ(@ ?ك"

[eran maor]

Hi

you are not using the right product for install .

if the printer is a network printer that have a valid ip address , you need to download the jetadmin - jetdirect software and install it on the hp-ux .

you can find the product : http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?pnameOID=18923&locale=en_US&taskId=135&prodSeriesId=27350&prodTypeId=18972

install it with swinstall and then config. your printer .

[Fadia Almarei]

i try to install it but i have error

# swinstall HP10e134.SD

======= 02/14/05 08:37:25 WST BEGIN swinstall SESSION
(non-interactive)

* Session started for user "root@csms2".

* Beginning Selection
* Target connection succeeded for "csms2:/".
ERROR: There is currently no depot software on host "csms2" at
location "/var/spool/sw".
* Source connection failed for "csms2:/var/spool/sw".
WARNING: More information may be found in the daemon logfile on this
target (default location is csms2:/var/adm/sw/swagentd.log).
* Selection had errors.



======= 02/14/05 08:37:32 WST END swinstall SESSION (non-interactive)

[eran maor]

Hi

you are not installing right ,

the command need to be :
swinstall -s /tmp/HP10e134.SD , if the depot file is in /tmp .

also if you have problem with the install process you can restart the swagentd with the comand : swagentd -r .

eran maor

[Fadia Almarei]

i install it using the following

swlist -d @ /opt/HP10e134.SD
and then swinstall -s /opt/HP10e134.SD


and then reboot the system , it still give me the same error

[Robert Salter]

Try moving the depot file "HP10e134.SD " into /tmp and installing it the way Eran explained.

[Fadia Almarei]

thanks fo your response , i put it in the /tmp and install it again but it give me that it is already installed.