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Software Failure when booting from CD

 
hp admin
Frequent Advisor

Software Failure when booting from CD

Hello all,
I have an A500 HP Server with two internal disks (18Gb)

When I try to install this server using a CD, I get this error:

************* SYSTEM ALERT **************
SYSTEM NAME: xxx
DATE: 05/19/2006 TIME: 09:10:06
ALERT LEVEL: 12 = Software failure

REASON FOR ALERT
SOURCE: 1 = processor
SOURCE DETAIL: 1 = processor general SOURCE ID: 0
PROBLEM DETAIL: 0 = no problem detail

LEDs: RUN ATTENTION FAULT REMOTE POWER
FLASH OFF OFF ON ON
LED State: Running non-OS code. (i.e. Boot or Diagnostics)

0xF8E000C01100B800 00000000 0000B800 - type 31 = legacy PA HEX chassis-code
0x58E008C01100B800 00006A04 13090A06 - type 11 = Timestamp 05/19/2006 09:10:06
A: ack read of this entry - X: Disable all future alert messages
Anything else skip redisplay the log entry
->Choice:

Please any Help.

Thank's in advance
5 REPLIES 5
RAC_1
Honored Contributor

Re: Software Failure when booting from CD

Check all hardware. Check cables/connections.
There is no substitute to HARDWORK
Sivakumar TS
Honored Contributor

Re: Software Failure when booting from CD

Hi,

Looks like an error in CPU 0 -- due to software issue.

You may do a power cycle and try bootingwith a diff CD also.

Regards,

Siva.
Nothing is Impossible !
Chan 007
Honored Contributor

Re: Software Failure when booting from CD

Hi,

If you have one more CD set try using that. If it fails, suggest you to install the Previous OS and see whether it works. This will confirm what is the problem.

Else raise call with you local HP

Chan
hp admin
Frequent Advisor

Re: Software Failure when booting from CD

Thank's for your answers,

I have tried with more than 1 CD but the problem is always here.

Chan 007
Honored Contributor

Re: Software Failure when booting from CD


If so, I guess you have some h/w problem, better raise a call with local HP.

Chan