system hung at PCI BUS SCAN

[whiteSox]

HI ,

Can some one please let me know where to find what the issue with this server is and how to fix that...The system cam up it displayed the following...
Error 8141 Processor in socket M1 failed FRB level 3.
Error 8142 Processor in Socket M2 failed
Error 8132 Processor in Socket M3 failed...But the system still came up how I find what was the issue and where to look for what is the problem...

[whiteSox]

This is a rx4610 HP-UX running 11.23 ITANIUM

[Torsten.]

Can you please let us know what server you have?

Somehow I think it isn't one for hp-ux ...

[whiteSox]

Model rx4610 (itanium) running HP-UX 11.23

[whiteSox]

what command can i run to find out if all the CPU's are online ...

[whiteSox]

sorry it is only running 11.22

[Tingli]

I don't think there is 11.22. It can be either 11.23 or 11.i2

[whiteSox]

HP-UX servername B.11.22 U ia64 3822572914 unlimited-user license

[Torsten.]

Yes, it could be 11.22.

The rx4610 is rare and old ...


Does "machinfo" work?

[whiteSox]

yes ..But it show only one CPU as the server has 4 How can i bring other three online ..

[cnb]

According to manuals you (re)enable them in BIOS.

You need to look at the SEL and SDR logs to figure out what happened to cause them to go offline in the first place. Some of the low-level utilities are descibed in the links below:

From the User Guide:

"Fault Resilient Booting (FRB) Setup
Fault Resilient Booting (FRB) allows a multiprocessor system to boot in case the bootstrap processo
(BSP) fails.
FRB3 Timeout
FRB3 refers to the level of FRB in which a timer is started at system power up or hard reset. The
BIOS stops this timer in the power-on self test (POST) by asserting the FRB timer halt signal to the
Bus Management Controller (BMC). If the timer is not stopped, the BSP is disabled, the system is
reset and another processor becomes the BSP.
http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00112381/c00112381.pdf

Service Guide:
See Chapter 5:

http://g4u0420c.houston.hp.com/en/3937/sm_rx4610_01_service_man.pdf


HTH

[Dennis Handly]

I assume you know that 11.22 isn't supported?
And wasn't when I asked you that almost 3 years ago.

[whiteSox]

Thanks for your help ...