Veritas Gui - vea will not connect to server

[Shawn Miller_2]

I would like to use the VEA gui but whenever I try and connect it says the server is down. The server is not down. Any suggestions.

[Robert-Jan Goossens]

Hi,

check if the vxsvc daemon is running.

# ps -ef | grep vxsvc
if not
# /sbin/init.d/isisd restart

Regards,
Robert-Jan

[Steve Lewis]

in /usr/openv/netbackup/bp.conf you must enter the hostname of every machine that connects to Veritas Netbackup, in the form:

SERVER = hostname

Believe it or not, this includes client PCs.

If you are sure the server daemons are running:
bprd, bpdbm, bpjobd
check netstat -a for LISTEN on tcp ports 13720, 13721, 13722, 13723

I think 13722 is the java server listener port.

Finally check for any firewall blockage.

[Steve Lewis]

Ha! I thought you meant netbackup...
oh well, obviously time for me to go home.

[Shawn Miller_2]

The daemon is running. Any other suggestions. This did work at one time.

[Robert-Jan Goossens]

Shawn,

Could this be some kind of networking problem (ipaddress/routing/hostname etc)?
files to check:
/etc/hosts
/etc/rc.config.d/netconf
/etc/nsswitch.conf
/etc/resolv.conf

Could you check the state of your installed software patches?
# swlist -l fileset -a state

Any other tools giving you errors (sam, sw commands)?
try using sam and fire up an swinstall window.

Are there any errors in the syslog.log file?

How about your veritas patches (are you uptodate)?

Post your HPUX version and your Veritas Volume Manager version.

What has been changed?

Robert-Jan

[Shawn Miller_2]

The stuff mentioned all looks good. It is hard to say when the problem started because I typically do not use the gui. The mention of patches is interesting since the two servers I am having problems with were recently patched. A couple hundred patches were added.

[Arunvijai_4]

Hello,

Are you able to telnet or ping to the host where Veritas server is installed ?

Also, make sure you supply correct authentication credentials.

-Arun