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тАО04-25-2004 08:27 AM
тАО04-25-2004 08:27 AM
Re: I can't remove the cover from my Deskpro
If it has a smart cover lock, do you know how to disengage it? See:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00035551
Roger
FYI:
"If unable to access Computer Setup to unlock the cover, the locking solenoid will need to be removed by using the Smart Cover FailSafe Key (spare part number 166527-001 or 166527-002). Once the solenoid has been deactivated or removed, the access panel can be removed.
The Smart Cover FailSafe Key will be needed in any of the following circumstances:
Power outage
Startup failure
Processor or power supply failure
Lost password"
The failsafe key part numbers may be different for your system.
Roger
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тАО04-25-2004 08:41 AM
тАО04-25-2004 08:41 AM
Re: I can't remove the cover from my Deskpro
I may be getting in over my head now. If you're problem is still not solved, post a message here:
http://forums1.itrc.hp.com/service/forums/bizsupport/categoryhome.do?categoryId=271
The people there are much more hardware knowledgeable about your system. I'm more of a hardware/software generalist.
Roger
Roger
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тАО04-25-2004 08:52 AM
тАО04-25-2004 08:52 AM
Re: I can't remove the cover from my Deskpro
BTW, HP describes your S/N system as follows:
DPEND P400/6.4/64/W5C
Deskpro EN 40BX-AGP - Indy
HTH
Roger
Roger
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тАО04-25-2004 08:54 AM
тАО04-25-2004 08:54 AM
Re: I can't remove the cover from my Deskpro
Thanks for all your help. I checked the status of the cover lock in the BIOS and it says it is not engaged. So, I guess I'm just not trying hard enough with removing the cover now that I have the instructions. I'll just have to try a little more muscle.
Thanks again,
Penny
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тАО04-25-2004 12:57 PM
тАО04-25-2004 12:57 PM
Re: I can't remove the cover from my Deskpro
There may be some screws that need to be removed on the rear of the case. It's also possible that a defect in the locking mechanism is causing it to be locked mechanically although unlocked electrically. I assume you don't have the special tool, is that right?
Sorry I'm not being much help!
Roger
Roger
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тАО04-25-2004 01:55 PM
тАО04-25-2004 01:55 PM
Re: I can't remove the cover from my Deskpro
The Deskpro's I've worked on (lots) all had thumb screws in the back. Some were green on certain models, and on those there was ONE, the others were silver in color, and on those there were two. They need to be removed to remove the cover.
HTH
~kim
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тАО04-26-2004 12:14 AM
тАО04-26-2004 12:14 AM
Re: I can't remove the cover from my Deskpro
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тАО05-12-2004 08:22 AM
тАО05-12-2004 08:22 AM
Re: I can't remove the cover from my Deskpro
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