1720-Slot 0 Drive Array Detect Imminent Failure

[Will Kinkaid]

Hello- I recently inherited an old Proliant DL360 G4. When I received it, everything was fine. I updated all the firmware using the maintenance CD, and now I receive the following error message on post:

Slot 0 HP Smart Array 6i Controller (64MB v2.84) 1 Logical Drive
1720-Slot 0 Drive Array - S.M.A.R.T. Hard Drive(s) Detect Imminent Failure: SCSI ID 0

I had another drive on a shelf, I pulled SCSI ID 0 and replaced it with the spare, the error message continues.

I did some research, and found that sometimes these older drives will give a false error message, and it can be fixed with the M&P patch- I found the patch (version 1.5) and applied it, still receive the same error.

I've attached the ADU report- any suggestions? Thanks!

[Michael A. McKenney]

Did you upgrade the firmware on the hard drives also? This can fix the drive glitch. You should do the server, controller and then the drive firmware

[Will Kinkaid]

Hi Michael-

Thanks for the reply. When I ran the maintenance CD the second time, it said everything was current (I'm assuming it has hard drive firmware in the release, I could be wrong...) I dug into the ADU report, and it shows the model of the "imminent failure" drive as:

BD0726536C

and the firmware as:

3B02

From what I could find on old forum threads that's current, but I couldn't find a link to that model drive's firmware in downloads.

The working drive is a different model:

BD07285A25

and it's firmware is:

HPB8

I was thinking the firmware was different because the models are different- or do I just have old drive firmware? If so, any idea where to hunt down the right version?