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380 G7 - Upgrading SAS FW

 
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Occasional Advisor

380 G7 - Upgrading SAS FW

I am rather new to HP servers so I think I may be lucky only having one persistent issue so far in revising FW and BIOS of a few old 380 G7's that was thrown on my table.

You see, I have several, among others, EG0600FBDBU  that need firmware upgrade to HPA(D) this: https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_ab492cd06d1943bc91d79bd98c#tab3

However the current firmware is not the latest upgradeable - D7 - it is earlier versions that need other upgrades. to get to D7.  And here is where I am at a loss, completely off my rockers. I am confronted with these instructions to upgrade relevant drives to D7: https://support.hpe.com/hpsc/swd/public/detail?swItemId=co_104332_1#tab2

I don't get them, sorry. Anyone have an easier method? I can take out the drives, put them in a Bay, connect them to other computer, anything goes, but I am not able to follow above instructions. Anyone care to explain them a bit or have another method? 

 

12 REPLIES 12
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HPE Pro

Re: 380 G7 - Upgrading SAS FW

Hello,

You have followed the below steps before firmware updates.

1. What is the current hard disk firmware?

2. What is the SA controller firmware in the server and what is the firmware of the SA controller?

3. Update the SA controller firmware first before hard disk firmware updates.

4. You must have the complete data backup before the hard disk firmware update.

5. You can install the hard disk bay but make sure you should have the complete data backup before doing this.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,

 

 


I am a HPE Employee

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Occasional Advisor

Re: 380 G7 - Upgrading SAS FW

1. What is the current hard disk firmware?

A > Varies. None are upgradeable vis SPP (AFAIK) or the distributed executable linked in my first link, so all are pre D7, D6 is among them.

2. What is the SA controller firmware in the server and what is the firmware of the SA controller?

A> If you refer to the Raid Controller that has been upgraded, it's and 410i.

3. Update the SA controller firmware first before hard disk firmware updates.

A> See 2.

4. You must have the complete data backup before the hard disk firmware update.

A> Not relevant

5. You can install the hard disk bay but make sure you should have the complete data backup before doing this.

A> Not relevant.

For more information about relevant FW updates that are available, see https://support.hpe.com/hpesc/public/km/product/4182888/hpe-600gb-6g-sas-10k-rpm-sff--2-5in--dual-port-ent-3yr-wty-eg0600fbdbu-hard-drive?ismnp=0&l5oid=1127655#t=DriversandSoftware&sort=relevancy&layout=table&numberOfResults=25&hpe=1

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HPE Pro

Re: 380 G7 - Upgrading SAS FW

Hello,

Please update the SA P410i controller from the below link after that update the hard disk firmware.

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_993349aa061b4897b5ae4d212e#tab-history

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,


I am a HPE Employee

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Occasional Advisor

Re: 380 G7 - Upgrading SAS FW

Already done as You can read in my previous post.

 

@SanjeevGoyal please do not reply further here unless you have READ and understood my question. You will be reported.

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Acclaimed Contributor

Re: 380 G7 - Upgrading SAS FW

You can update the firmware online, if your disk controller has a cache module. WIthout cahce you can update the firmware in offline mode only.

Can you access and download this ISO?

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_c8aabf8e79de4b6d85905bd9f0


Hope this helps!
Regards
Torsten.

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those who understand binary, and those who don't.

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Occasional Advisor

Re: 380 G7 - Upgrading SAS FW

O, hello Marvin, I shall try not to add to your troubles!  

I have that ISO yes. What next....

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Acclaimed Contributor

Re: 380 G7 - Upgrading SAS FW

Use the USBkey Tool included in the ISO to create a bootable USB key. Locate the needed firmware file in linux format and add it to hp/packages. Boot the server from this USB key and select interactive mode.

I don't know at the moment if the file is already included.

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_37067c3b99a148b59425b471b9

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
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Occasional Advisor

Re: 380 G7 - Upgrading SAS FW

Just to verify, I get the OS Independent file from this download:

https://support.hpe.com/hpsc/swd/public/detail?swItemId=co_104332_1

which is the one for D7 and extract the rpm from it and place it where you say.

That one is intended for usage on D6 SAS drives to get them up to D7, which is what I need for posterior upgrades.

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Acclaimed Contributor

Re: 380 G7 - Upgrading SAS FW

Do not rxtract, use the rpm file!
The link to D7 is at the same page.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!