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тАО09-21-2023 04:11 PM - last edited on тАО09-21-2023 09:12 PM by support_s
тАО09-21-2023 04:11 PM - last edited on тАО09-21-2023 09:12 PM by support_s
Our server's mainboard was changed in 2021 by HPE support under warranty and at the time we weren't using the iLO port a lot but now because of Covid, iLO technology has been helping us a lot in resolving problems at our main office and also other branchs with HPE servers.
My question is how can I get the iLO password that corresponds to the mainboard that was changed under warranty?
Solved! Go to Solution.
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тАО09-21-2023 05:12 PM
тАО09-21-2023 05:12 PM
Query: About iLO password of changed motherboard
System recommended content:
1. HPE iLO 5 2.95 User Guide | iLO Virtual Serial Port
2. HPE iLO 4 2.82 User Guide | iLO Virtual Serial Port
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Thank you for being a HPE valuable community member.
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тАО09-21-2023 08:36 PM - edited тАО09-21-2023 08:46 PM
тАО09-21-2023 08:36 PM - edited тАО09-21-2023 08:46 PM
Re: Query: About iLO password of changed motherboard
Hi Dwarts,
Please follow the below mentioned procedure-
1) Reconfigure the old Serial number and product ID. Refer this video.
2) Pull the Server serial number tab label located in front of the server, you can see the default iLO login credentials. Refer this docuement.
Regards,
Shiva_JR
Please mark as 'Accepted solution' if my post worked and award the 'Kudos'.
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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тАО09-22-2023 05:00 AM
тАО09-22-2023 05:00 AM
SolutionHi,
there should be a DIP Switch on the Mainbaord for iLO.
If you set it, iLO Login is possible without a Password.
Then you can set a new (or the Old iLO Password) and switch back after.
You don't tell your Server model, but usually, there is a Sticker on the Lid with a description.
Cali

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тАО09-22-2023 07:56 AM
тАО09-22-2023 07:56 AM
Re: About iLO password of changed motherboard
Thanks Cali you provided the solution, the system board does have the system maintenance switch with dip switches and S1 cleared the iLO password and was able to configure our own
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тАО09-24-2023 09:13 PM
тАО09-24-2023 09:13 PM
Re: About iLO password of changed motherboard
Hello @Dwarts,
That's awesome!
We are extremely glad to know the problem has been resolved and we appreciate you for keeping us updated.
Thanks,
Sunitha G
I'm an HPE employee.
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
