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About iLO password of changed motherboard

 
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Dwarts
Occasional Contributor

About iLO password of changed motherboard

Our server's mainboard was changed in 2021 by HPE support under warranty and at the time we weren't using the iLO port a lot but now because of Covid, iLO technology has been helping us a lot in resolving problems at our main office and also other branchs with HPE servers.

My question is how can I get the iLO password that corresponds to the mainboard that was changed under warranty?

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support_s
System Recommended

Query: About iLO password of changed motherboard

System recommended content:

1. HPE iLO 5 2.95 User Guide | iLO Virtual Serial Port

2. HPE iLO 4 2.82 User Guide | iLO Virtual Serial Port

 

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shiva_jr
HPE Pro

Re: Query: About iLO password of changed motherboard

Hi Dwarts, 
    Please follow the below mentioned procedure-
1) Reconfigure the old Serial number and product ID. Refer this video.
2) Pull the Server serial number tab label located in front of the server, you can see the default iLO login credentials.  Refer this docuement.

Regards,
Shiva_JR
Please mark as 'Accepted solution' if my post worked and award the 'Kudos'.



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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Cali
Honored Contributor
Solution

Re: About iLO password of changed motherboard

Hi,

there should be a DIP Switch on the Mainbaord for iLO.

If you set it, iLO Login is possible without a Password.

Then you can set a new (or the Old iLO Password) and switch back after.

You don't tell your Server model, but usually, there is a Sticker on the Lid with a description. 

Cali

ACP IT Solutions AGI'm not an HPE employee, so I can be wrong.
Dwarts
Occasional Contributor

Re: About iLO password of changed motherboard

Thanks Cali you provided the solution, the system board does have the system maintenance switch with dip switches and S1 cleared the iLO password and was able to configure our own

Sunitha_Mod
Moderator

Re: About iLO password of changed motherboard

Hello @Dwarts,

That's awesome! 

We are extremely glad to know the problem has been resolved and we appreciate you for keeping us updated. 



Thanks,
Sunitha G
I'm an HPE employee.
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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