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all states led give error when turn on server HP Proliant DLE380P G8 !

 
Ahmedel-khodary
Established Member

all states led give error when turn on server HP Proliant DLE380P G8 !

Hello every one.
This server is #HP ProLiant #DL380p g8 !
What I should do in this situation?
Can any one help ?
Thanks

Troubleshooting Steps :

Steps
1- restart power supply
2- check server by ilo
and save Active Healthy file
3- cleaning
4- change power supply and use two PS
5- change Two RAM
6- change HDD cage
7- turn on the server without hard disk- hard disk is Ok
8- check processor by ilo is Ok also
Put not used one only .

Hint:
When this fault happen at first time
When reboot it , work more 10-20 hour again .

Any idea regarding firmware updates can solve this issue .

Ahmed El-khodary
3 REPLIES 3
TVVJ
HPE Pro

Re: all states led give error when turn on server HP Proliant DLE380P G8 !

Hello,

"All LEDs give error"

What was the error state and of which LED"

What was the status of the LEDs on the Systems Inisght Display.

You may refer to section "Systems Insight Display LEDs" on page 93 of the HPE ProLiant DL380p Gen8 ServerMaintenance and Service Guide.

Regards,



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[All opinions expressed here are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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Ahmedel-khodary
Established Member

Re: all states led give error when turn on server HP Proliant DLE380P G8 !

@TVVJ 

Hello ,

i thinks my issue , the same Hp Microserver gen 8 - System Power Fault Detected - Hewlett Packard Enterprise Community (hpe.com)

but I'm update ILO to last version 2.81

but system Rom : p71  24-05-2019

os: windows 2008 x64

Any advice for this issue 71a0072a-8121-48fd-9d4d-212135b7877c.jfif51534037-326f-488b-995d-26de76dba260.jfif

BR

Ahmed El-khodary
TVVJ
HPE Pro

Re: all states led give error when turn on server HP Proliant DLE380P G8 !

Hello,

Clear the server's NVRAM. You may refer to diagram "System board components", item number 23, the 'System maintenance switch', on page 98 of the HPE ProLiant DL380p Gen8 Server's Maintenance and Service Guide for identifying the location of the said switch. 

Next, power off the server, remove the power cable from the server's power supply. Next remove the access panel, locate the system maintenance switch as specified above and set switch 6 position to 'On', replace the access panel and power on the server. When the message on the screen indicates that one of the system maintenance switch is on, then power off the server, remove the power cable and reverse the switch's position and then power on.

If the issue is not resolved, then contact HPE Support for further assistance,

Regards,

 



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[All opinions expressed here are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo